Axis Communications AXIS Q6000-E IPv4 Address Configuration, IPv6 Address Configuration, ARP/Ping

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AXIS Q6000-E PTZ Network Camera

System Options

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP addresses. DHCP should only be enabled if using dynamic IP address notification, or if the DHCP can update a DNS server. It is then possible to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset the product to the factory default settings (see page 54) and then perform the installation again.

To use a static IP address, check Use the following IP address and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The product’s IP address can be assigned using ARP and Ping. For instructions, see Assign IP Address Using ARP/Ping on page 46.

The ARP/Ping service is enabled by default but is automatically disabled two minutes after the product is started, or as soon as an IP address is assigned. To re-assign IP address using ARP/Ping, the product must be restarted to enable ARP/Ping for an additional two minutes.

To disable the service, go to System Options > Network > TCP/IP > Basic and clear the option Enable ARP/Ping setting of IP address.

Pinging the product is still possible when the service is disabled.

Assign IP Address Using ARP/Ping

The product's IP address can be assigned using ARP/Ping. The command must be issued within 2 minutes of connecting power.

1.Acquire a free static IP address on the same network segment as the computer.

2.Locate the serial number (S/N) on the product label.

3.Open a command prompt and enter the following commands:

Linux/Unix syntax

arp -s <IP address> <serial number> temp ping -s 408 <IP address>

Linux/Unix example

arp -s 192.168.0.125 00:40:8c:18:10:00 temp ping -s 408 192.168.0.125

Windows syntax (this may require that you run the command prompt as an administrator)

arp -s <IP address> <serial number> ping -l 408 -t <IP address>

Windows example (this may require that you run the command prompt as an administrator)

arp -s 192.168.0.125 00-40-8c-18-10-00 ping -l 408 -t 192.168.0.125

4.Check that the network cable is connected and then restart the product by disconnecting and reconnecting power.

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Contents Axis Q6000-E PTZ Network Camera Liability About this DocumentLegal Considerations Intellectual Property RightsSupport Learn MoreTable of Contents Axis Q6000-E PTZ Network CameraPerformance Considerations For technical specifications, see Connectors and ButtonsNetwork Connector Hardware OverviewControl Button LED IndicatorsSD Card Slot Restart ButtonGreen Steady when AC power input connected Midspan LED IndicatorsColor Indication Access from the Internet Access the ProductAccess from a Browser Set the Root PasswordConnect to the PTZ Network Camera ConfigurationAdjust the Camera Heads Click Use HttpsCalibrate the PTZ Network Camera Live View Axis Media Control viewer toolbar Go to Setup EventsControls on the Live View Manual TriggerPTZ Controls JoystickMedia Streams How to Stream H.264Axis Media Control AMC Alternative Methods of Accessing the Video Stream QuickTimeTM. The following paths can be usedAxis Q6000-E PTZ Network Camera Set Up the Product Basic SetupVideo Stream Click Save to apply the new settingsVideo Pixel CounterStream Profiles 264Image Appearance Camera SettingsExposure Settings White BalanceOverlay Image OverlayGo to Video Video Stream and select the Image tab Go to Video Overlay Image Use Overlay Text in an Action RuleGo to Events Action Rules Privacy Mask Viewer Settings Configure the Live ViewDefault Viewer for Browsers Browser Viewer DescriptionUser Defined Links PTZ Pan Tilt Zoom Control QueueMotion Detection DetectorsCamera Tampering Shock DetectionSet Up Motion Detection Windows Motion Detection ParametersAxis Q6000-E PTZ Network Camera Applications Install ApplicationGo to Setup Applications Application LicensesAxis Q6000-E PTZ Network Camera Triggers Set Up Action RulesEvents Go to Events Action Rules and click AddActions Go to Events Recipients and click Add Add RecipientsRecipient Types Recipient Use with actionCreate Schedules Set Up RecurrencesSet Up Email Recipients Go to Events Schedules and click AddPlay Recording RecordingsFind Recordings Go to Recordings ListExport Video Clip Recording ListContinuous Recording Go to Recordings ContinuousLanguages Users System OptionsSecurity IP Address FilterCertificates IeeeGo to System Options Security Ieee Click Install certificate and upload the certificate To install a self-signed certificateGo to Setup System Options Security Certificates Date & TimeCalibrate the PTZ Network Camera Basic TCP/IP Settings NetworkAssign IP Address Using ARP/Ping IPv4 Address ConfigurationIPv6 Address Configuration ARP/PingAxis Internet Dynamic DNS Service requires IPv4 Advanced TCP/IP SettingsAxis Internet Dynamic DNS Service DNS ConfigurationLink-Local IPv4 Address NTP ConfigurationHost Name Configuration NAT traversal port mapping for IPv4QoS Quality of Service FTPRTP/H.264 UPnPTM can be disabled under System Options Network UPnPTMUPnPTM BonjourFollowing SD card file systems are supported StorageSD Card Mount and Unmount SD CardNetwork Share MaintenanceUnder General Settings, select Autoformat to To add a network shareSystem Overview SupportSupport Overview Logs & ReportsAdvanced Reset to Factory Default SettingsPlain Config ScriptingSymptoms, Possible Causes and Remedial Actions TroubleshootingUpgrade the Firmware Problems setting the IP addressProblems with streaming H.264 Product cannot be accessed from a browserProduct is accessible locally but not externally BasicStorage and disk management problems Video and image problems, generalVideo Camera Settings Key framesCondensation in dome Reformat the SD card and then click MountBlurred image Technical Specifications Maintenance General Casing Function/group Specifications Event actionsInstallation aid PowerConnectors Performance ConsiderationsM1.26