Bosch Appliances NDN-832 Resolving problems, Malfunction Possible causes Solution

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FlexiDomeHD 1080p IP Camera

Troubleshooting en 39

 

 

8.2Resolving problems

The following table is intended to help identify the causes of malfunctions and correct them where possible.

Malfunction

Possible causes

Solution

 

 

 

No image

Defective camera.

Connect a local monitor

transmission to

 

to the camera and check

remote location.

 

the camera function.

 

 

 

 

Faulty cable connections.

Check all cables, plugs,

 

 

contacts and

 

 

connections.

 

 

 

 

Incorrect encoder stream

Select the H.264 MP SD

 

property set for

option on the Encoder

 

connection to hardware

Streams configuration

 

decoder.

page.

 

 

 

No connection

The unit's configuration.

Check all configuration

established, no

 

parameters.

image transmission.

 

 

Faulty installation.

Check all cables, plugs,

 

 

contacts and

 

 

connections.

 

 

 

 

Wrong IP address.

Check the IP addresses

 

 

(terminal program).

 

 

 

 

Faulty data transmission

Check the data

 

within the LAN.

transmission with ping.

 

 

 

 

The maximum number of

Wait until there is a free

 

connections has been

connection and call the

 

reached.

transmitter again.

 

 

 

Bosch Security Systems

Installation Manual

AM18-Q0601 v1.0 2012.01

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Contents FlexiDomeHD 1080p IP Camera Page Table of Contents Maintenance InstallationCamera configuration Troubleshooting10.1 Specifications 10.1.1 Dimensions Technical DataSafety precautions SafetyImportant safety instructions Connection in applications Type labelGrounding FCC & Ices Information FCC & Ices complianceMicroSD cards UL certificationDisclaimer Bosch notices Copyrights Introduction FeaturesOverview of functions System InformationTamper detection and motion detection Alarm I/OPower-over-Ethernet AudioConfiguration EncryptionRecording Bosch Recording Station Operation with external systemsBosch Video Management System Bosch Video ClientPlanning UnpackingSystem requirements Parts InstallationSurface mounting Mounting the unitFlexiDomeHD 1080p IP Camera Installation en Figure?5.2?Flush mounting Flush mountFlexiDomeHD 1080p IP Camera Installation en Make the connections Wire colorSignal ConnectionsPower connection Alarm InputNetwork and PoE connection Audio in / Audio out Alarm outputM 1 N-m Mount the camera moduleOpening the camera module Controls Camera set-up 1 Pan Camera positioningTilt Twist Adjustment procedure Using the install wizardClosing the unit Day/Night switching Camera configurationProtected network Browser connectionFunction test TroubleshootingMalfunction Possible causes Solution Resolving problemsLivepage Functions For example 192.168.0.80/version Customer serviceData Terminal MaintenanceTesting the network connection Communication with Terminal Program192.168.0.1 Configuring the TerminalCommand Inputs Assigning an IP AddressAdditional Parameters RebootRepairs Transfer and disposalSpecifications Technical DataIP, IBP, Ibbp 10.1.1 Dimensions En Technical Data FlexiDomeHD 1080p IP Camera Page Bosch Security Systems