Axis Communications 2401 Heavily loaded, Triggering difficulties with Unable to trigger on both

Page 43

 

AXIS 2400/2401 Admin Manual

 

 

 

 

 

 

 

 

Troubleshooting

 

43

 

Symptoms

Possible causes

Remedial actions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your AXIS 2400/2401 works

Firewall protection.

Check the Internet firewall with your system administrator.

 

 

locally, but not externally.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Default routers required.

Check if you need to configure the default router settings.

 

 

 

 

The Internet site is too

Use a script running on your web server to relay images from the

 

 

 

 

heavily loaded.

AXIS 2400/2401 to the Internet.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Triggering difficulties with

Unable to trigger on both

Repetitive trigger conditions that occur in quick succession can be

 

 

programming scripts.

positive and negative

missed. This is because the command initiated by the first trigger

 

 

 

 

transitions of the Control

event may not have been fully executed before the second event

 

 

 

 

Button and/or I/O ports

starts. This scenario is demonstrated in the illustration below:

 

 

 

 

(double-edged triggering).

 

 

 

Command

 

Command

 

 

 

 

 

 

 

 

Command

 

 

 

 

?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

T1

 

T2

 

T3

 

 

 

 

 

 

 

 

 

 

 

 

Time

 

 

 

 

 

Trigger

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

This feature has particular significance when using commands that

 

 

 

 

 

take a relatively long time to process, e.g. mail or ftp, especially if

 

 

 

 

 

they are transmitting a pre/post alarm buffer.

 

 

 

 

 

Bad snapshot images.

Display incorrectly

In Display Properties, configure your display to show at least 65000

 

 

 

 

configured on your

colors, i.e. at least 16-bit.

 

 

 

 

 

 

 

 

 

 

 

 

workstation.

Using only 16 or 256 colors on your display will produce dithering

 

 

 

 

 

artifacts in the image.

 

 

 

 

 

 

 

 

 

 

Incorrect exposure in images.

Incorrect line termination.

If the AXIS 2400/2401 is to be connected in parallel with other

 

 

 

 

 

equipment, disable the input termination by turning the

 

 

 

 

 

corresponding DIP switch to the up-position (OFF). Inversely, when

 

 

 

 

 

not using other equipment, set the Termination dip-switch to ON

 

 

 

 

 

(default setting).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note: If you still have a problem after reading this information, please contact your reseller or check the FAQ on the Axis Website at www.axis.com.

Image 43
Contents Axis 2400/01 Video Server About This Document Axis 2400/2401 Admin ManualTable Of Contents Produktbeschreibung und Installationsanleitung Descripción del producto y Guía de instalación Product Description Product Description Axis 2400/2401 Admin ManualAxis 2400 Front Panel Video Input Axis 2400/2401 Admin Manual Product DescriptionDIP Switch Axis 2401 Front PanelHardware Inventory Hardware Inventory Axis 2400/2401 Admin ManualAxis 2400/2401 Rear Panel Network connector RJ-45 connector Installing on a NetworkAxis 2400/2401 Admin Manual Installing on a Network Unix only Type this in your command lineInstalling on a Network Axis 2400/2401 Admin Manual Verifying and Completing the Installation From Your BrowserOn the front panel and check that Power Indicator lights up Installing via the Null Modem CableStep a Connecting Your Computer Using the Null Modem Cable Your computer. ❷Press the Power buttonStep B Creating a Dial-Up Networking Connection Click Configure ❻Select the installed modemPass. Click Dial Configuring the Video Server Axis 2400/2401 Admin Manual Configuring the Video ServerAdministration Tools Accessing the ToolsAxis 2400/2401 Admin Manual Configuring the Video Server Admin Tools Overview Description Using the WizardsDesigning your Application Wizard TypeDate and Time General Server SettingsSecurity View Server Report Layout SettingsView Parameter List View Log FileMiscellaneous Description Network SettingsEmergency Actions DNS Parameters DescriptionParameter Description Dynamic IP Address Notification SettingsOn-line help for more information Header Description Video SettingsImage Settings Offset AdjustmentsAutomatic Detect-and-Store Input ModulationPreset Positions Serial Port SettingsCOM Settings Interface Mode COM1Purpose Modem Settings Pan Tilt SettingsChoosing the Pan Tilt Driver Reinstating the Factory Default Settings Accessing your Surveillance Images Using the Video ServerUsing the Video Server Axis 2400/2401 Admin Manual Typical Image Styles Axis 2400/2401 Admin Manual Using the Video ServerDisconnected Video Sources Tilt Positional Control of the Video SourcesClick-in-image ZoomLegal Considerations Features and FunctionsAxis 2400/2401 Admin Manual Axis 2191 Audio Module Axis 2191 Audio ModuleFront Panel Axis 2191 Audio Module Axis 2400/2401 Admin ManualRear Panel ❸Set the selector switch to Ext to use an external Installing the Audio ModuleConfiguring the Audio Module Half-Duplex Using the Audio Module with Your Video ServerUsing the Different Audio Modes Full-DuplexSimplex Listen Troubleshooting the Audio ModuleSymptoms Possible causes Remedial actions Simplex TalkPinouts for the RS-232 Port Technical Specifications for the AxisConnection Diagram Audio Module to Video Server Serial CableMethod Appendix a Other IP Setup MethodsOther IP Setup Methods Axis 2400/2401 Admin Manual Axis IP InstallerAxis 2400/2401 Admin Manual Other IP Setup Methods Using the Axis IP InstallerInstalling the Axis IP Installer Setting the IP Address with the Axis IP InstallerServer Report Appendix B TroubleshootingChecking the Firmware SupportNew IP address Axis 2400/2401 Admin Manual TroubleshootingPINGing Your IP Address Ping Reply Interpretation and recommendationDisable Bootp in the video server Network administratorAddress to the Axis 2400/2401, using ARP Installing the unitDefault setting Double-edged triggering Command Time TriggerConfigured on your Equipment, disable the input termination by turningUpdating the Firmware Axis 2400/2401 Admin Manual Obtaining Updated firmware Updating the firmwareAppendix C Updating the Firmware Modifying the File System Configuring using FTPAxis 2400/2401 Admin Manual Customizing The Video Server Appendix D Customizing The Video ServerEditing and Storing Your Web pages Customizing ProceduresCustomizing The Video Server Axis 2400/2401 Admin Manual Custom Web PagesHttp//server ip address/local/filename.html Creating a New Home Axis 2400/2401 Admin Manual Technical Specifications Appendix E Technical SpecificationsMax fps Technical Specifications Axis 2400/2401 Admin ManualPin Physical ConnectorAxis 2400/2401 Admin Manual RS-232 Interface Appendix F The RS-232 InterfacePan Tilt Device Driver Connecting Pan/Tilt DevicesRS-232 Interface Axis 2400/2401 Admin Manual Browser Administration ToolsPin Function Description Connector PinoutAxis 2400/2401 Admin Manual I/O Terminal Block Appendix G The I/O Terminal BlockI/O Terminal Block Axis 2400/2401 Admin Manual Power and GroundGND PIN Relay Output Controlling and MonitoringDigital Inputs 10 o 12 o 13 o Schematic DiagramProduktbeschreibung Axis 2400/2401 Admin Manual ProduktbeschreibungAxis 2400 Bedienfeld, Ansicht von vorne Videoeingabegerät Produktbeschreibung Axis 2400/2401 Admin ManualBetriebsanzeige Power Axis 2401 Bedienfeld, Ansicht von vorneLieferumfang Axis 2400/2401 Admin Manual LieferumfangAxis 2400/2401 Bedienfeld, Ansicht der Rückseite Installation im Netzwerk Axis 2400/2401 Admin Manual Installation im NetzwerkSeriennummer identisch mit Wichtig Axis 2400/2401 Admin Manual Installation im NetzwerkInstallation über Modem Axis 2400/2401 Admin Manual Installation über ModemSchritt B Erstellen einer DFÜ-Netzwerkverbindung Axis 2400/2401 Admin Manual Installation über ModemAbc.xyz Werkseitige Standardeinstellungen Description du produit Description du produit Axis 2400/2401 Admin ManualPanneau avant du serveur Axis Sortie vidéo Axis 2400/2401 Admin Manual Description du produitListe du matériel Liste du matériel Axis 2400/2401 Admin ManualPanneau arrière du serveur Axis 2400/2401 Axis 2400/2401 Admin Manual Installation sur un réseau Installation sur un réseauInstallation sur un réseau Axis 2400/2401 Admin Manual Axis 2400/2401 Admin Manual Installation sur un réseau Etape a Connexion à l’aide du câble Null Modem Installation à l’aide d’un modemEtape B Création d’une connexion d’accès réseau à distance Axis 2400/2401 Admin Manual Installation à l’aide d’un modemCliquez sur Configurer Vérification et fin d’installation de la connexion modemDes paramètres d’usine par défaut Descripción del producto Descripción del producto Axis 2400/2401 Admin ManualAxis 2400 Panel frontal Entrada de video Axis 2400/2401 Admin Manual Descripción del productoAxis 2401 Panel frontal Clavija DIPInventario de hardware Inventario de hardware Axis 2400/2401 Admin ManualAxis 2400/2401 Panel posterior Sintaxis Axis 2400/2401 Admin Manual Instalar en una redInstalar en una red Sólo Unix Teclee estos comandosInstalar en una red Axis 2400/2401 Admin Manual ¡Importante Instalar a partir de un módem Instalar a partir de un módem Axis 2400/2401 Admin ManualPaso B Crear un acceso telefónico a redes Axis 2400/2401 Admin Manual Instalar a partir de un módemSiguiente Verificar la conexión de módem y completar la instalación Incluir los parámetros por defecto Index IndexAxis 2400/2401 Admin Manual Index