Samsung SHR-5082, SHR-5162 user manual DVR has problem. DVR will not work in order to protect

Page 81

PROBLEM

SOLUTION

 

 

Alarms keep continuously issued

Press the MENU button and do the following:

so you cannot cancel using the

1) To cancel Event Monitoring: Monitoring > Event

ALARM button.

Monitoring Duration Off

 

2) To cancel Buzzer: Event Record > Alarm (Motion

 

Detection/Video Loss) > Alarm-Out.

 

3) To cancel Event: Event Record > Alarm (Motion

 

Detection/Video Loss) > State Off.

 

 

Pressing the PTZ button in Live

Check the Protocol and other setup values through

mode receives no response.

Menu > Camera > PTZ Device match with the PTZ

 

camera.

 

 

When you connect several

It requires time to recognize several armored HDDs.

IEEE1394 armored HDDs to the

Please try again in a few minutes. If retrial makes no

DVR through Menu, the DVR cannot

improvement, HDD could be abnormal.

recognize all the HDDs.

Please exchange the HDD.

 

 

“CLOCK BATTERY HAS FAILED” is

This message is displayed if the internal clock in

displayed on the screen.

DVR has problem. DVR will not work in order to protect

 

recorded data in HDDs. Please consult with an expert who

 

works for the shop where you bought the product.

 

 

You cannot connect to the DVR

Check if 3 Smart Viewer users are in connection with

through Smart Viewer.

your DVR. The DVR allows no more than 3 users’

 

connection with Smart Viewer at a time.

 

Check the Network setup of your DVR.

 

Check Network cable connection.

 

When you use DHCP/ADSL(PPPoE) for connection,

 

please check if you get the right DVR MAC Address.

 

If your DVR is connected to the ADSL network,

 

please check if the bandwidth is set below 600

 

Kbps. If the Bandwidth for ADSL is set to high, the

 

connection with Smart Viewer may be instable due

 

to the heavy network load because the ADSL speed

 

is low.

 

 

Smart Viewer in operation is

If you change information such as time, network

disconnected.

setup, HDD format, Default Setup, or HDD

 

attachment or detachment for your DVR, the current

 

Smart Viewer will be automatically disconnected.

 

Check the network connection. Smart Viewer, if

 

disconnected from the network, will try reconnection

 

up to 5 times. If it remains unconnected after 5 time

 

trials, it will automatically give up connection.

 

As far as your DVR is connected to the ADSL

 

network, you may be disconnected from Smart

 

Viewer when the network conditions go worse.

 

 

11 APPENDIX

appendix _77

SHR-5162_Eng.indb 77

2007-06-18 ソタタ・11:50:41

 

 

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Contents Real Time DVR WHAT’S Included with Your DVR Key features of your DVRSafety regulations Operating Temperature BatteryBefore start Standards ApprovalsContents Search and Play Controls on the DVR Introducing your real time DVRFast/Step Rewind Button Power LEDStop Button PLAY/PAUSE ButtonRear Rear Panel JacksPress the 1 to 9 button respectively Remote ControlRelease, and wait 3 seconds FR fast rewind FR fast reverse Used forChanging the Remote Control ID Installation Checking Installation EnvironmentHDD Addition Setting the jumper Things to consider when adding a hard diskHow to add hard disks SlaveScrewdriver Bracket Hddb HddaBRACKET-HDDB Connecting VIDEO, AUDIO, and Monitor Connecting the Network Connecting with other devicesConnecting to Internet through Ethernet 10/100BaseT Illustrations are described based on SHR-5162Connecting the Alarm INPUT/OUTPUT Connecting the USBConnecting to Internet through Adsl  5082 Alarm IN/OUT Ports  5162 Alarm IN/OUT PortsConnecting the RS-485 Device Live Live Screen ModeOperating the System Live screen iconsLive screen modes Selecting live screen mode Setting Audio ON/OFFAudio On/Off setting in full screen mode Audio On/Off setting in 16-split modeEvent Monitoring Freezing and ZoomingFreeze function Zoom functionSPOT-OUT Monitoring Fan Information Error occurs in the fan Refer to the manualDate/Time/Language Setup Menu setupBefore USE SystemPassword Load Factory Default System LogEvent Log Storage Setup System Information and SetupRemote Control Device Export/Import the ConfigurationCamera Camera ConfigurationScreen Setup MonitoringPTZ Device Record Quality & Auto Deletion Record ModeEvent Record Duration Record Rate & Video SizeEvent Record Mode Alarm Detection SetupMotion Detection Setup Video Loss Detection Setup ScheduleRecord Schedule Alarm Out Schedule IP SettingsNetwork Transfer Protocol Settings Transfer Picture Settings Callback SettingsCallback Settings Transfer Picture SettingsPort configuration for connecting Smart Viewer Configuring Network Poor image problem in Smart Viewer Case of TCP transfer protocolBackup To configure the related settingsBackup PTZ Camera Control Mode PTZ camera controlBasic PTZ Operations Preset Setup Camera Menu SetupTo set a preset Other View Preset ViewSamsung PanRecording REC Normal RecordingRecord Schedule Calendar Search Search and playEvent Search To perform a calendar searchGO to First Search Date Time SearchTo perform an event search To perform a date/time searchBackup Search Can Select Backup SearchGO to Last Search Playback Speed play  Playback mode Viewing still images  Audio playbackPC Specification Recommended Main FeaturesSmart Viewer IntroductionExecution Setup Mode This button is used for connecting to CallbackThis screen shows the monitoring sites  Setup Item Selection buttons DVR Setup Save/Cancellation of Revised Information  Closing the setup windowUser Password For more details, see , Menu Setup Admin Password Camera Camera Configuration Only English is available for the title Retype it Recording  Monitoring Setup Schedule Network Password  For the network password, you can Network Viewer Setup Site Setup You can set the language to be displayed on Smart Viewer DVR List If you really want to modify the DVR, disconnect Smart Viewer, the following message appearsDVR and retry to modify it  Site ListVersion To edit the DVR, go to the DVR listTo add a DVR to the site, select a DVR and click Add Password certification failure Monitoring ModeConnection Failure Cases Upgrading the DVR softwareConnection Screen Mode Conversion ButtonTime Information Connection Information Time Change When the date and time of the DVR are changed Event Log Display WindowClick Log to activate the log display window  Black When Smart Viewer cannot be connected to a DVR Sequence Mode ButtonCamera Connection Indication Window Screen Split Selection ButtonsCallback Button Next ButtonFavorite Button Video Recording ButtonAudio Volume Control Button Video Brightness/Contrast Control ButtonPTZ Camera Control Buttons  The other cameras do not support those functions Self Menu Setup of PTZ deviceSearch Mode Audio Volume, Video Brightness/ Contrast Buttons Remote ModeVideo Save Backup/Video Conversion/Print/Setup Calendar WindowViewer Setup File Converting AVI Location Print button Viewer Setup File Converting Jpeg LocationSetup Mode button File Conversion buttonTime Line Local ModeReload button It renews the recording time informationAppendix Product SpecificationTrue Recording ips 0.938/1.875/3.75/7.5/15/30ips Video MPEG4True Recording ips 0.781/1.563/3.125/6.25/12.5/25i 15ipsNTSC/12.5ipsPAL 5ipsNTSC/6.2ipsPALTriplex 16 split  15 Channel Live +1Channel PB  5082 Outline Drawings Outline Drawings 5162 Outline Drawings Classification Detailed Items Factory Setup Factory DefaultCH1 On / Off RetryOff Troubleshooting FAQ  If you forget the password, you shall reset the DVR to If all your efforts as above end up with nothing, check Works for the shop where you bought the product DVR has problem. DVR will not work in order to protect When you use DHCP/ADSLPPPoE for connection  Check if 3 Smart Viewer users are in connection with Make sure that the external storage device installed is  Make sure that the additional external HDD installedPreamble Open Source License Report on the ProductAppendix No Warranty Repair or Correction How to Apply These Terms to Your New ProgramsWe protect your rights with a two-step method You must cause the whole of the work to SHR-5162Eng.indb 2007-06-18 ソタタ・115043 Executable How to Apply These Terms to Your New Libraries FoundationLicense, or at your option any later version Loss of USE, DATA, or Profits or Business Interruption OpenSSL LicenseThis Software is Provided by Eric Young ‘‘AS IS’’
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