Approach Tech LC-7314 manual IP Camera SD card Troubleshooting

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3.5IP Camera SD card Troubleshooting

1.Check if the SD card position is correct or not. Please refer to the manual for the related information.

2.After powering the IP Camera on, correctly insert the SD card, and a little icon of "SD" will show up in the upper-right corner of the monitor screen. If not, it means the device detection has failed. Please contact your technical support and ignore the following steps.

3.If no cross sign appears beside the "SD" icon, please go on to the next step. If a cross sign appears, please check the following:

a.Is it really an SD "Memory" Card?

b.Is this SD card formatted in the FAT16 format?

c.Connect the SD card with a PC and test to see whether the PC can read the data or not.

d.Does this SD card still have the capacity for storing data?

e.Is the SD card set to write?

If all the answers are "yes" but the cross sign still persists, please contact your technical support and ignore the following steps.

4.Please make sure the function of "SD CARD ENABLE" is activated in the ALARM and SCHEDULE pages if no cross sign appears beside the "SD" icon on the screen.

5.After recording, read the data on the web page of "sdget.htm". If the data cannot be read through the network, please read it instead in a PC, check the data stored in the "LANCAM" directory and contact your technical support regardless of whether there is data or not.

WARNING:

1.Performing this troubleshooting process may need a monitor, a PC, a card reader and some cables.

2.If the SD card is removed while storing or accessing data, the data will be lost.

3.If there is a cross sign beside the "SD" icon, it means the SD card has been inserted into the IP Camera but cannot perform its writing function. Possible reasons are:

a.It is not an SD memory card.

b.The SD card is unformatted or formatted in a non-FAT16 or non-FAT12 format.

c.The file system is damaged.

d.The capacity of the SD card is full.

e.The SD card is set to be read only.

4.Turn off the power before inserting the SD card. Otherwise the unit may shut down.

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Contents Installation Page Table Of Contents Functions of client PC Operating Instructions for Image Software and NetworkSafety Precautions Video Signal Product FeaturesProduct Instructions CameraVideo Codec AlarmVideo Codec Mjpeg Video Codec H.264Audio Signal PowerHardware ApprovalsAccessories Device IndicatorPTZ Support PortsFront Panel and Rear Panel Description of the FRONT/REAR ViewRS-485 D+ DC OUT Alarm I/OFlank Panel DIP SwitchUSB function Network Setting PPPoE Installation Connecting with a Multiplexer UPDATE.BIN IP Camera SD card Troubleshooting Connect to a computer PC Wiring ConfigurationCable Connections Connect to a LAN Hub Intranet Set IP Address Configure Your IP Camera Network SettingsEnable Dhcp Function Page TCP/IP Communication Software TCP/IP Installation Select TCP/IP, and then click Properties TCP/IP configuration settingClick Start → Programs → MS-DOS Prompt Connection TestingType Camera IP address RJ-45 socket Microsoft Internet Explorer Connecting the IP CameraBrowsing images from the IP Camera Homepage of H.264 modeChange Image Setting Page Click the Privacy Mask button to enter the Privacy Mask Description of function keys ResolutionFine Tune mode Change the Network Setting Description of function keys Change the Network Setting FTP Change the Network Setting Smtp Change the Network Setting Sntp Change the Network Setting Ddns Description of function keys Change the Network Setting PPPoE Change the Network Setting -UPnP Change the Network Setting IP Filter Change the Network Setting -Network Traffic Set the Date and Time of the system Change the System SettingChange the System Setting Timestamp Change the System Setting Users Change the System Setting Digital I/O Change the System Setting Audio Mechanism Change the System Setting RS485 Setting Change the System Setting Update Firmware View the Event Logs Change the Application Setting Change the Application Setting SD Card Application Setting Change the Application Setting -SMTP Application Setting Change the Application Setting -Language Setting Description of function keys Change the Application Setting -Record Schedule Page Change the Application Setting -Motion Detection Change the SD card Setting Change the Pan/Tilt setting PPPoE Settings PPPoE & Ddns Using the PPPoETest Go to the Internet Ddns settingsIntroduction to the CMS System RequirementsInstall the CMS for the ZIP file View the IP Camera video from a remote PC Login the IP Camera softwarePreview the video of the IP Camera Operation Device Management Device SettingAdd device Modify deviceDevice Setting Add Live View Group Live ViewGroup Sequence Delete Live View GroupPTZ Control Panel Recording functionPC Playback Page DVR Remote Playback for DVR devices only User List Add User ConfigModify User Delete UserPath Settings User Interface SettingsUser Information User Group List Add Group UserSequence Settings Image SettingsSound Settings Record SettingsSetting area Record SettingsSchedule bar Working areaTray Question Tick on Enable ALARM-SAVE into SD Card to activate itSet the PPPoE function Set the recording time the AVI duration of the SD cardUse IE to view the recorded files Upload the recorded file via the FTP Use the Sub Hostname to view the IP CameraAdd a new user Set the upload rateModify the user Delete a userSpecifications Functions of client PC Appendix 1. -SCANIP Page Check the IP class of your PC Appendix 2. -IP Camera UPnP How ToPage Page Install UPnP Packets Page Turn on Services Page Page Page Scan IP Cameras through My Network Place ARP and ping from Windows or MS-DOS Setting the IP AddressARP and ping from Unix or GNU/Linux Registering for a Ddns Create an account Set up the Ddns101 102 103 RMN0100242v1.1 Appendix 5. -FAQ