3Com DSA-3CV1001-02 service manual Download Failed for One or More VCN APs but not All

Page 68

68CHAPTER 4: USING THE LOCAL MANAGEMENT ACCESS

Download Failed for One or More VCN APs but not All

Check the following:

■AP software version of the failed APs.

If the version is not 3.0 or later, locally download the current software version to the VCN AP. Refer to Appendix C, Loading Software Through Local Access. Remote software download need not be performed after this step.

■Check the physical path between the downloading VCN AP and the VCN APs.

■Check the VDSL connection between the failed APs and the VCN AC.

■Check the configuration of your switch and perform the following steps:

Run the ConfApp program on the switch or perform manual configuration according to Chapter 2, Using the Local Management Access, section Configuring the Ethernet Switch for the VCN Access Concentrator.

Perform remote software download again.

Image 68

Contents Visitor and Community Network Access Point 3Com Corporation 5400 Bayfront Plaza Santa Clara, California About this Guide ConventionsList conventions that are used throughout this guide Icon DescriptionRelated DocumentationYear ComplianceContents Using the Local Management Access Summary and Structure of the Menus LoginOnline Technical Services World Wide Web Site 3Com FTP SitePage Features Benefits OverviewVisitor CommunityOverview Visitor Community Network Applications Shows a typical MTU/MDU applicationFeatures PBX VCN AP Software Download Network Configuration Type State Used to Describes the LEDs and connectors on the front panelVCN Access Point LEDs and Connectors Front View Describes the connectors on the back panel VCN AP Unit LEDs and Connectors Back PanelSafety Information To reduce the risk of electrocution and firePrécautions de sécurité concernant le VCN Access Point Sicherheitsvorkeh- rungen für den VCN Access PointSicherheitsvorkehrungen für den VCN Access Point Safety Information Installing and Operating VCN Access Point Unpacking ListQuantity Supplied by 3ComInstalling the VCN Access PointWall, see Under a table, seeAccess Point on a Wall Apply the paper template to the wall as shown in FigureInsert the three anchors. See Figure Drill Holes for AnchorsInserting Anchors Drive the last screw into the wall anchor to the full depth Screw Holes in the Top of the VCN APTable the lower surface of a table, as in Figure VCN AP without Curved CoverAp er tem pla te Lin e W e r Is aligned with the VCN APs small screw hole. See Figure Driving Two Screws into the TableInserting the VCN AP under the Table Completion of Mounting the VCN AP Under the Table Preparing VCN AP for Table Top Use Troubleshooting, section Power-on Self Test Post Operating the VCN VCN AP may be used for the followingMaking a Voice Call Any front panel connectionReceiving Data Traffic Receiving FaxesUsing the Local Management Access UsingManagement TerminalMenus use the management system efficiently MenusTerminal Emulator Menu Hierarchy Number Sequence Corresponding to Submenus Type your Login ID and press EnterType your password and press Enter Return to Previous Menu Option VCN AP Main MenuVersion Screen VCN AP Management MenuEthernet Traffic Counters Ethernet Status Ethernet Traffic Count ScreenReset Counters Change Ethernet Work Mode MenuLearning Table If a PC is not connected, the message in appearsSetting Internal Loopback Mode When you discard the operation, the message appears Setting External Loopback ModeHdlc Menu To view the Hdlc Menu Hdlc Traffic CountersType y and press Enter to perform the reset Hdlc StatusChange Hdlc Work Mode Hdlc Status ScreenNormal mode is lack of loopbacks Operation Mode Selector Menu appears Reset messages Enter FVdsl QAM Channel Status Report Set Vlan ID for Management To set the Vlan ID perform the following stepsSet Ethernet Half/Full Duplex Mode Enter the desired mode a confirmation message appearsChange Password To change the password, do as followsSet to Factory Defaults Interface from the Local Management portDownload Access in this manualProcedure VCN Service Switch 10 Front Pane Downloading Software to the LCs in the VCN ACSoftware Download Network Configuration Software Download Menu Enter the AC Vlan ID and press Enter. The message appearsLC Downloading State Table LC Downloading Results Downloading Software to VCN APs Enter the AP Vlan ID and press Enter. The message appearsAP Downloading State Table Check Software Download for the LC Cards Download Failed for all LCs and all VCN APs Download Failed for One or More Line Cards but not AllDownload Failed for One or More VCN APs but not All Troubleshooting State Ethernet Line PowerUse the front panel LEDs to determine each port’s status Determining VCN AP Status During PostProblems Describes the LEDsVCN AP LEDs State IndicatesVCN AP is not VCN AP VCN AC Problem Solution Summary of VCN AP LED Indications after PostNIC Hdlc Traffic Count Indicators Summary of Problems Indicated by Counts of Errored FramesSummary Abnormal Indications From Traffic Counts Counter Counts the Frames Normal Count IndicatesFatal Error Messages Error message Significance User ActionAppendix a Troubleshooting Product Specification EMCAppendix B Product Specification Local Access Confirm Reset Board Management Menu appearsType Y to reset. The screen in appears Type S the downloading message appears FigureProcomm window , select Data Send File Figure Procomm Plus Terminal ScreenScreen in appears Select the correct file and click OpenWhile the file is downloading, the status window in appears Send File Status WindowFlash VCN AP Pin No. Assignment LM Terminal Connector Pin AssignmentPIN Assignments for LMA D Cable VCN AP describes the pin assignments LM Cable Wiring LM Cable Connections MiniDIN DB-9 Pin No Pin No. AssignmentAppendix D PIN Assignments for LMA Cable Terminal Emulation Settings Terminal Emulation SettingsTo define the terminal emulation settings DefiningTerminal Settings Configuration BarTerminal settings can be established in one of two ways Procomm Plus SettingsProcomm Setup Window No From Left Function SettingsFlow control Connection Properties WindowServices ServicesTechnical Support Online TechnicalAccess by Analog Modem Username anonymousHours a day, 7 days a week Country Data Rate Telephone Number408 727 Access by Digital Modem847 262 Europe, South Africa, and Middle East Country Telephone Number Asia, Pacific RimCountry Telephone Number Fax Number Page Index NumbersRemote software download Requirements 3Com Corporation Limited Warranty Obtaining Warranty Service Ninety 90 days Governing LAWEMC Statements