3Com DSA-3CV1001-02 service manual Vcn Ac

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Using Front Panel LEDs to Solve Problems

73

Table 9 Determining VCN AP status from the LED Indications after POST

State

Ethernet

Line

Power

Notes

VCN AP

OFF after

Failure

connection:

Indicated

Possible

 

causes:

 

faulty

 

 

power

 

 

adapter

 

problem

 

 

in the

 

 

VCN AP

Replace ac/dc adapter and try again. If the problem is eliminated, the problem was the adapter. If not, the problem is in the VCN AP; replace it and send it to 3Com.

OFF and the user data cable is connected.

ON (green) One of the items below failed:

user data cable

user PC NIC

VCN AP

Try replacing each of the first 2 items. If the problem is not eliminated, the problem is in the VCN AP; replace it and send it to 3Com.

The Line LED

Possible causes are:

does not turn

no connection

steady green

 

wiring

during 2

minutes after

VCN AC

POST

 

punch down

 

 

 

block/patch panel

Power the VCN AP OFF, then ON. If the VCN AP starts properly, the problem is solved. If not, replace it and send it to 3Com.

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Contents Visitor and Community Network Access Point 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Conventions About this GuideList conventions that are used throughout this guide Icon DescriptionDocumentation RelatedYear ComplianceContents Summary and Structure of the Menus Login Using the Local Management Access3Com FTP Site Online Technical Services World Wide Web SitePage Overview Features BenefitsVisitor CommunityOverview Shows a typical MTU/MDU application Visitor Community Network ApplicationsFeatures PBX VCN AP Software Download Network Configuration VCN Access Point LEDs and Connectors Front View Describes the LEDs and connectors on the front panelType State Used to VCN AP Unit LEDs and Connectors Back Panel Describes the connectors on the back panelTo reduce the risk of electrocution and fire Safety InformationSicherheitsvorkeh- rungen für den VCN Access Point Précautions de sécurité concernant le VCN Access PointSicherheitsvorkehrungen für den VCN Access Point Safety Information Unpacking List Installing and Operating VCN Access PointQuantity Supplied by 3ComAccess Point Installing the VCNWall, see Under a table, seeApply the paper template to the wall as shown in Figure Access Point on a WallDrill Holes for Anchors Insert the three anchors. See FigureInserting Anchors Screw Holes in the Top of the VCN AP Drive the last screw into the wall anchor to the full depthVCN AP without Curved Cover Table the lower surface of a table, as in FigureAp er tem pla te Lin e W e r Driving Two Screws into the Table Is aligned with the VCN APs small screw hole. See FigureInserting the VCN AP under the Table Completion of Mounting the VCN AP Under the Table Preparing VCN AP for Table Top Use Troubleshooting, section Power-on Self Test Post VCN AP may be used for the following Operating the VCNMaking a Voice Call Any front panel connectionReceiving Faxes Receiving Data TrafficUsing Using the Local Management AccessManagement TerminalTerminal Emulator MenusMenus use the management system efficiently Menu Hierarchy Type your password and press Enter Type your Login ID and press EnterNumber Sequence Corresponding to Submenus VCN AP Main Menu Return to Previous Menu OptionVCN AP Management Menu Version ScreenEthernet Traffic Counters Ethernet Traffic Count Screen Ethernet StatusChange Ethernet Work Mode Menu Reset CountersLearning Table If a PC is not connected, the message in appearsSetting Internal Loopback Mode Setting External Loopback Mode When you discard the operation, the message appearsHdlc Traffic Counters Hdlc Menu To view the Hdlc MenuHdlc Status Type y and press Enter to perform the resetHdlc Status Screen Change Hdlc Work ModeNormal mode is lack of loopbacks Operation Mode Selector Menu appears Enter F Reset messagesVdsl QAM Channel Status Report To set the Vlan ID perform the following steps Set Vlan ID for ManagementEnter the desired mode a confirmation message appears Set Ethernet Half/Full Duplex ModeChange Password To change the password, do as followsInterface from the Local Management port Set to Factory DefaultsProcedure Access in this manualDownload Downloading Software to the LCs in the VCN AC VCN Service Switch 10 Front PaneSoftware Download Network Configuration Enter the AC Vlan ID and press Enter. The message appears Software Download MenuLC Downloading State Table LC Downloading Results Enter the AP Vlan ID and press Enter. The message appears Downloading Software to VCN APsAP Downloading State Table Check Software Download for the LC Cards Download Failed for One or More Line Cards but not All Download Failed for all LCs and all VCN APsDownload Failed for One or More VCN APs but not All State Ethernet Line Power TroubleshootingUse the front panel LEDs to determine each port’s status Determining VCN AP Status During PostDescribes the LEDs ProblemsVCN AP LEDs State IndicatesVCN AP is not VCN AP VCN AC Summary of VCN AP LED Indications after Post Problem SolutionNIC Summary of Problems Indicated by Counts of Errored Frames Hdlc Traffic Count IndicatorsSummary Abnormal Indications From Traffic Counts Counter Counts the Frames Normal Count IndicatesError message Significance User Action Fatal Error MessagesAppendix a Troubleshooting EMC Product SpecificationAppendix B Product Specification Local Access Management Menu appears Confirm Reset BoardType S the downloading message appears Figure Type Y to reset. The screen in appearsProcomm Plus Terminal Screen Procomm window , select Data Send File FigureSelect the correct file and click Open Screen in appearsSend File Status Window While the file is downloading, the status window in appearsFlash VCN AP PIN Assignments for LMA D Cable LM Terminal Connector Pin AssignmentPin No. Assignment VCN AP describes the pin assignments MiniDIN DB-9 Pin No Pin No. Assignment LM Cable Wiring LM Cable ConnectionsAppendix D PIN Assignments for LMA Cable Terminal Emulation Settings Terminal Emulation SettingsTo define the terminal emulation settings DefiningConfiguration Bar Terminal SettingsTerminal settings can be established in one of two ways Procomm Plus SettingsNo From Left Function Settings Procomm Setup WindowConnection Properties Window Flow controlServices ServicesTechnical Support Online TechnicalUsername anonymous Access by Analog ModemHours a day, 7 days a week Country Data Rate Telephone Number847 262 Access by Digital Modem408 727 Country Telephone Number Asia, Pacific Rim Europe, South Africa, and Middle EastCountry Telephone Number Fax Number Page Numbers IndexRemote software download Requirements 3Com Corporation Limited Warranty Obtaining Warranty Service Governing LAW Ninety 90 daysEMC Statements