3Com DSA-3CV1001-02 service manual 3Com Corporation Limited Warranty

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3Com Corporation LIMITED WARRANTY

LIMITED WARRANTY

This warranty applies to customers located in the United States, Australia, Canada (except Quebec), Ireland, New Zealand, U.K., and other English language countries, and countries for which a translation into the local language is not provided

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HARDWARE:

3Com warrants to the end user (“Customer”) that this hardware product will be free from defects in

 

workmanship and materials, under normal use and service, for the following length of time from the date of

 

purchase from 3Com or its authorized reseller:

 

3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the

 

defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or

 

if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to

 

Customer the purchase price paid for the defective product. All products that are replaced will become the

 

property of 3Com. Replacement products may be new or reconditioned. 3Com warrants any replaced or

 

repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period,

 

whichever is longer.

 

 

SOFTWARE

3Com warrants to Customer that each software program licensed from it will perform in substantial

 

conformance to its program specifications, for a period of ninety (90) days from the date of purchase from

 

3Com or its authorized reseller. 3Com warrants the media containing software against failure during the

 

warranty period. No updates are provided. 3Com’s sole obligation under this express warranty shall be, at

 

3Com’s option and expense, to refund the purchase price paid by Customer for any defective software

 

product, or to replace any defective media with software which substantially conforms to applicable 3Com

 

published specifications. Customer assumes responsibility for the selection of the appropriate applications

 

program and associated reference materials. 3Com makes no warranty or representation that its software

 

products will meet Customer’s requirements or work in combination with any hardware or applications

 

software products provided by third parties, that the operation of the software products will be

 

uninterrupted or error free, or that all defects in the software products will be corrected. For any third-party

 

products listed in the 3Com software product documentation or specifications as being compatible, 3Com

 

will make reasonable efforts to provide compatibility, except where the noncompatibility is caused by a

 

“bug” or defect in the third party's product or from use of the software product not in accordance with

 

3Com’s published specifications or User Guide.

 

THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH

 

IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY

 

TO SUCH THIRD-PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER

 

LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.

YEAR 2000 WARRANTY

In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each product sold or licensed to Customer on and after January 1, 1998, that is date sensitive will continue performing properly with regard to such date data on and after January 1, 2000, provided that all other products used by Customer in connection or combination with the 3Com product, including hardware, software, and firmware, accurately exchange date data with the 3Com product, with the exception of those products identified at 3Com’s Web site, http://www.3com.com/products/yr2000.html, as not meeting this standard. If it appears that any product that is stated to meet this standard does not perform properly with regard to such date data on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software update which would effect the proper performance of such product, repair such product, deliver to Customer an equivalent product to replace such product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for such product.

Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days after purchase or until April 1, 2000, whichever is later.

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Contents Visitor and Community Network Access Point 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Conventions About this GuideList conventions that are used throughout this guide Icon DescriptionDocumentation RelatedYear ComplianceContents Summary and Structure of the Menus Login Using the Local Management Access3Com FTP Site Online Technical Services World Wide Web SitePage Overview Features BenefitsVisitor CommunityOverview Shows a typical MTU/MDU application Visitor Community Network ApplicationsFeatures PBX VCN AP Software Download Network Configuration Describes the LEDs and connectors on the front panel VCN Access Point LEDs and Connectors Front ViewType State Used to VCN AP Unit LEDs and Connectors Back Panel Describes the connectors on the back panelTo reduce the risk of electrocution and fire Safety InformationSicherheitsvorkeh- rungen für den VCN Access Point Précautions de sécurité concernant le VCN Access PointSicherheitsvorkehrungen für den VCN Access Point Safety Information Unpacking List Installing and Operating VCN Access PointQuantity Supplied by 3ComAccess Point Installing the VCNWall, see Under a table, seeApply the paper template to the wall as shown in Figure Access Point on a WallDrill Holes for Anchors Insert the three anchors. See FigureInserting Anchors Screw Holes in the Top of the VCN AP Drive the last screw into the wall anchor to the full depthVCN AP without Curved Cover Table the lower surface of a table, as in FigureAp er tem pla te Lin e W e r Driving Two Screws into the Table Is aligned with the VCN APs small screw hole. See FigureInserting the VCN AP under the Table Completion of Mounting the VCN AP Under the Table Preparing VCN AP for Table Top Use Troubleshooting, section Power-on Self Test Post VCN AP may be used for the following Operating the VCNMaking a Voice Call Any front panel connectionReceiving Faxes Receiving Data TrafficUsing Using the Local Management AccessManagement TerminalMenus Terminal EmulatorMenus use the management system efficiently Menu Hierarchy Type your Login ID and press Enter Type your password and press EnterNumber Sequence Corresponding to Submenus VCN AP Main Menu Return to Previous Menu OptionVCN AP Management Menu Version ScreenEthernet Traffic Counters Ethernet Traffic Count Screen Ethernet StatusChange Ethernet Work Mode Menu Reset CountersLearning Table If a PC is not connected, the message in appearsSetting Internal Loopback Mode Setting External Loopback Mode When you discard the operation, the message appearsHdlc Traffic Counters Hdlc Menu To view the Hdlc MenuHdlc Status Type y and press Enter to perform the resetHdlc Status Screen Change Hdlc Work ModeNormal mode is lack of loopbacks Operation Mode Selector Menu appears Enter F Reset messagesVdsl QAM Channel Status Report To set the Vlan ID perform the following steps Set Vlan ID for ManagementEnter the desired mode a confirmation message appears Set Ethernet Half/Full Duplex ModeChange Password To change the password, do as followsInterface from the Local Management port Set to Factory DefaultsAccess in this manual ProcedureDownload Downloading Software to the LCs in the VCN AC VCN Service Switch 10 Front PaneSoftware Download Network Configuration Enter the AC Vlan ID and press Enter. The message appears Software Download MenuLC Downloading State Table LC Downloading Results Enter the AP Vlan ID and press Enter. The message appears Downloading Software to VCN APsAP Downloading State Table Check Software Download for the LC Cards Download Failed for One or More Line Cards but not All Download Failed for all LCs and all VCN APsDownload Failed for One or More VCN APs but not All State Ethernet Line Power TroubleshootingUse the front panel LEDs to determine each port’s status Determining VCN AP Status During PostDescribes the LEDs ProblemsVCN AP LEDs State IndicatesVCN AP is not VCN AP VCN AC Summary of VCN AP LED Indications after Post Problem SolutionNIC Summary of Problems Indicated by Counts of Errored Frames Hdlc Traffic Count IndicatorsSummary Abnormal Indications From Traffic Counts Counter Counts the Frames Normal Count IndicatesError message Significance User Action Fatal Error MessagesAppendix a Troubleshooting EMC Product SpecificationAppendix B Product Specification Local Access Management Menu appears Confirm Reset BoardType S the downloading message appears Figure Type Y to reset. The screen in appearsProcomm Plus Terminal Screen Procomm window , select Data Send File FigureSelect the correct file and click Open Screen in appearsSend File Status Window While the file is downloading, the status window in appearsFlash VCN AP LM Terminal Connector Pin Assignment PIN Assignments for LMA D CablePin No. Assignment VCN AP describes the pin assignments MiniDIN DB-9 Pin No Pin No. Assignment LM Cable Wiring LM Cable ConnectionsAppendix D PIN Assignments for LMA Cable Terminal Emulation Settings Terminal Emulation SettingsTo define the terminal emulation settings DefiningConfiguration Bar Terminal SettingsTerminal settings can be established in one of two ways Procomm Plus SettingsNo From Left Function Settings Procomm Setup WindowConnection Properties Window Flow controlServices ServicesTechnical Support Online TechnicalUsername anonymous Access by Analog ModemHours a day, 7 days a week Country Data Rate Telephone NumberAccess by Digital Modem 847 262408 727 Country Telephone Number Asia, Pacific Rim Europe, South Africa, and Middle EastCountry Telephone Number Fax Number Page Numbers IndexRemote software download Requirements 3Com Corporation Limited Warranty Obtaining Warranty Service Governing LAW Ninety 90 daysEMC Statements