FTG Operation Troubleshooting
The following table provides troubleshooting information for when EBL is configured in the FTG Mode of operation.
FTG Operation Error Messages
Symptom | Probable Cause(s) | Solution(s) |
Communication Error | Cable(s) not connected. | Check and connect communication |
(“Communications |
| cables. |
Timeout”) | TV not powered. | Check/connect the TV power cord. |
| ||
| TV not turned ON. | TV needs to be turned ON (default FTG |
|
| Mode). |
| Wrong COM | In the FTG Configuration Application, |
| (communication) port. | select the correct COM port for the cable |
|
| being used. |
|
|
|
13 |