Erasing the Downloads
To erase all the downloaded data from web:
1.From the Security Menu display (See “Accessing the Security Menu” on
page 50), highlight Erase Downloads and press .
2.If you’re sure you want to erase all the downloaded data from web,
highlight Yes and press .
If you have assigned downloaded data, returns to default setting.
Resetting Your Phone
Resetting the phone restores all the factory defaults, including the ringer types and display settings. The Internal Phone Book, Call History, Scheduler and Messaging are not affected.
To reset your phone:
1.From the Security Menu display (See “Accessing the Security Menu” on
page 50), highlight Reset Phone and press .
2.If you’re sure you want to reset your phone, highlight Yes and press
.
Resetting and Locking Your Phone through SMS
When your phone is lost or stolen, you can erase your important personal information (such as phone book entries, call history and messages) and lock your phone by sending a special formatted SMS message to your phone.
Send the following format from your computer:
\ \ RESET **<Passcode>** RESET
<Passcode> – your defined passcode.
Default Passcode is
The locked phone will display the following message:
“If found, please call PCS Customer Solutions
Section 2: Understanding Your Phone
To activate this feature, the following presetting is required:
1.From the Standby mode, press to display the main menu.
2.Highlight Settings and press .
3.Highlight Security and press .
4.Enter your lock code.
5.Highlight SecuritySetting and press .
6.Highlight Found Me and press .
7.Highlight Reset/Lock and press .
8.Select Enable and press .
To unlock a phone that has been locked through SMS, bring the phone to Sprint Retail Store.
Changing the Passcode
To change the passcode for the special formatted SMS messages.
1.From the Standby mode, press to display the main menu.
2.Highlight Settings and press .
3.Highlight Security and press .
4.Enter lock code.
5.Highlight SecuritySetting and press .
6.Highlight Found Me and press .
7.Highlight ChangePasscode and press .
8.Enter new passcode in the box under New Passcode (11 digits).
9.Reenter the new passcode in the box under Reenter Code.
Section 2: Understanding Your Phone
54 2C: Setting Your Phone’s Security | 2C: Setting Your Phone’s Security 55 |