Guarantee Conditions

Length of guarantee period is 24 months from the date of sale.

Guarantee applies only to goods registered or identified by company LEVEL.

Guarantee repair will be carried out at latest within 10 working days after receipt of defective goods by company LEVEL provided that spare part is disposable in store. If it is not possible alternative solution will be offered to user for time of repair.

Guarantee repairs will be carried out in company seat.

Technician is solely responsible for choosing the way of transport.

Guarantee is not provided in following cases:

Loss or replacement of Guarantee Certificate – or its additional correction. Damage of device caused by natural disaster or damage of device during transport. Damage caused by unsuitable positioning, unsuitable handling, operation of device in unsuitable conditions.

Any unauthorized repair or adjustment carried out on device. Damage or removal of sealing labels.

Guarantee does not apply to expendable property – dyeing ribbons, floppy discs, etc. It does not apply to malfunction caused by installed software or interference, either. Company is not responsible for possible losses, which originate from device failure either.

Guarantee does not apply to malfunction caused by change of external conditions as change in legislation, change of phone network, change of supply network, etc.

Guarantee is exerted by hand-over of completely filled-in Guarantee Certificate and hand-over of device intended for repair including equipment.