74Troubleshooting
If problems occur when using the phone, try to find a solution here first. If the problem persists, check with your Service Provider or Siemens Service.
Problem | Possible cause | Possible remedy |
Phone cannot be | On/Off key not pressed long | 4Press On/Off key for at least two seconds. |
switched on. | enough. |
|
| Flat battery | Charge battery. Check charging indicator in the display. |
| Battery contacts dirty | Clean contacts. |
| Battery in total discharge | Charge battery. |
| (charge icon no longer | It may take up to two hours for the charge icon to ap- |
| displayed). | pear. |
Standby time too | Frequent use of the organizer | Restrict use if necessary. |
short. | and games. |
|
| Speed search active. | Deactivate speed search (see p. 58). |
| Display illumination on. | Switch off display illumination (see p. 58). |
| Unintentional keystrokes | Activate key lock. |
| (and illumination). |
|
Charging fault | Battery totally discharged. | Charge battery. |
(charge icon not | Temperature out of range: | Make sure the ambient temperature is right, wait a |
displayed or | +5 °C to +40 °C | while, then recharge. |
flashing) | Contact problem | Check power supply and connection to the phone. |
| ||
|
| Check battery contacts, clean them if necessary, then |
|
| insert battery again. |
| No mains voltage | Plug in to a different socket or check voltage. |
| Charger defective | If the charger does not warm up, replace it. |
| Wrong charger | Only use original Siemens SL45 accessory. |
| Battery faulty | Replace battery. |
SIM error | SIM card not correctly inserted | Make sure that the SIM card is correctly inserted. The |
|
| card carrier must engage (see p. 7). |
| SIM card contacts dirty | Clean the SIM card with a dry cloth. |
| SIM card with wrong voltage | Use 3 V SIM cards only. |
| SIM card damaged | Inspect the damage. |
|
| Return SIM card to Service Provider. |