
Troubleshooting75
Problem | Possible cause  | Possible remedy  | 
MultiMediaCard™  | Incorrect format, contacts  | 1. Remove and replace MultiMediaCard™.  | 
cannot be read.  | dirty  | 2. Clean contacts.  | 
  | 
  | 3. Switch teh phone off and on again.  | 
  | 
  | 4. Format the MultiMediaCard™ (you will lose all the  | 
  | 
  | data on the card).  | 
MultiMediaCard™ MultiMediaCard™ write-  | Replace the MultiMediaCard™.  | |
cannot be written  | protected  | 
  | 
to.  | 
  | 
  | 
No connection to  | Signal weak  | Move higher, to a window or open space.  | 
the network  | 
  | 
  | 
  | Outside GSM range  | Check Service Provider coverage map.  | 
  | SIM card not valid  | Use another phone to contact Service Provider.  | 
  | New network not authorized  | Try manual selection or select different network  | 
  | 
  | (see p. 62).  | 
  | Network barring is set  | Check barrings (see p. 62).  | 
  | Network overloaded  | Try again later.  | 
Phone loses net-  | Signal too weak  | Reconnection to another Service Provider is automatic  | 
work.  | 
  | (see p. 62). Switching teh phone off and on again may  | 
  | 
  | speed this up.  | 
Calls not possible  | Dialling error  | New network not authorised (see p. 62).  | 
  | 2nd line set  | Set other call line (see p. 61).  | 
  | New SIM card inserted  | Check for new restrictions.  | 
  | Charge limit reached  | Contact Service Provider or reset limit with PIN 2  | 
  | 
  | (see p. 54).  | 
Certain uses of the  | Call restrictions are set.  | Barrings may be set by your Service Provider. Check  | 
phone not possible  | 
  | barrings (see p. 61).  | 
  | The phone number has more  | Check phone number.  | 
  | than 20 digits.  | 
  | 
Entries cannot be  | MultiMediaCard™ not in-  | Insert MultiMediaCard™ with Addressbook.  | 
made in Address-  | serted  | 
  | 
book.  | 
  | 
  | 
  | Addressbook is full.  | Delete Addressbook entries (see p. 20).  | 
Addressbook can-  | MultiMediaCard™ has been  | Insert MultiMediaCard™ with Addressbook.  | 
not be found. | changed or is not inserted.  | 
  | 
Language cannot be  | File deleted from the Multi-  | Load language file from the CD ROM with Data Ex-  | 
selected.  | MediaCard™  | change software (see p. 9).  | 
Transferred music  | The files have not been cop-  | |
files not found.  | ied into the MP3 folder.  | |
  | 
  | Incorrect format for the MP3  | 
  | 
  | files  | 
  | 
  | 
  | 
Use the MultiMediaCard™ Explorer to move files to the MP3 folder (see p. 67).
Use RealJukebox ™ (deactivate security function) for encoding (see p. 27).