Troubleshooting75
Problem | Possible cause | Possible remedy |
MultiMediaCard™ | Incorrect format, contacts | 1. Remove and replace MultiMediaCard™. |
cannot be read. | dirty | 2. Clean contacts. |
|
| 3. Switch teh phone off and on again. |
|
| 4. Format the MultiMediaCard™ (you will lose all the |
|
| data on the card). |
MultiMediaCard™ MultiMediaCard™ write- | Replace the MultiMediaCard™. | |
cannot be written | protected |
|
to. |
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|
No connection to | Signal weak | Move higher, to a window or open space. |
the network |
|
|
| Outside GSM range | Check Service Provider coverage map. |
| SIM card not valid | Use another phone to contact Service Provider. |
| New network not authorized | Try manual selection or select different network |
|
| (see p. 62). |
| Network barring is set | Check barrings (see p. 62). |
| Network overloaded | Try again later. |
Phone loses net- | Signal too weak | Reconnection to another Service Provider is automatic |
work. |
| (see p. 62). Switching teh phone off and on again may |
|
| speed this up. |
Calls not possible | Dialling error | New network not authorised (see p. 62). |
| 2nd line set | Set other call line (see p. 61). |
| New SIM card inserted | Check for new restrictions. |
| Charge limit reached | Contact Service Provider or reset limit with PIN 2 |
|
| (see p. 54). |
Certain uses of the | Call restrictions are set. | Barrings may be set by your Service Provider. Check |
phone not possible |
| barrings (see p. 61). |
| The phone number has more | Check phone number. |
| than 20 digits. |
|
Entries cannot be | MultiMediaCard™ not in- | Insert MultiMediaCard™ with Addressbook. |
made in Address- | serted |
|
book. |
|
|
| Addressbook is full. | Delete Addressbook entries (see p. 20). |
Addressbook can- | MultiMediaCard™ has been | Insert MultiMediaCard™ with Addressbook. |
not be found. | changed or is not inserted. |
|
Language cannot be | File deleted from the Multi- | Load language file from the CD ROM with Data Ex- |
selected. | MediaCard™ | change software (see p. 9). |
Transferred music | The files have not been cop- | |
files not found. | ied into the MP3 folder. | |
|
| Incorrect format for the MP3 |
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| files |
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Use the MultiMediaCard™ Explorer to move files to the MP3 folder (see p. 67).
Use RealJukebox ™ (deactivate security function) for encoding (see p. 27).