76Troubleshooting
Problem |
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| Possible cause | Possible remedy |
Voice mail does not | Call diversion not set | Set call diversion | ||
work. |
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| (see p. 55). |
Message “ | ] | “. | Message store full | Delete a message to make room |
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| (see p. 43). | |
Message cannot be | Service Providers do not support this | Check with your Service Provider. | ||
sent. |
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| service. |
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| Phone number of the Service Centre is | Set Service Centre (see p. 45). |
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| not set or is wrong. |
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| SIM card contract does not support this | Contact your Service Provider. |
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| service. |
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| Service Provider overloaded | Repeat message. |
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| Addressee does not have | Check. |
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| a compatible phone. |
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Function cannot be | Not supported by Service Provider or | Contact your Service Provider. | ||
set. |
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| registration required. |
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Charge counter does | Charge pulse not transmitted. | Contact your Service Provider. | ||
not work. |
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PIN error |
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| Three wrong entries | Enter the MASTER PIN (PUK) provided with |
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| the SIM according to the instructions. If |
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| MASTER PIN or PIN has been lost, contact |
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| your Service Provider. |
Phone code error | Three wrong entries | Contact Siemens Service (see p. 73). | ||
Service Provider code | No authorisation for this service. | Contact your Service Provider. | ||
error |
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Too few/too many | Functions may have been added or re- | Check with your Service Provider. | ||
menu entries |
| moved by your Service Provider via the |
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| SIM card. |
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No fax possible |
| Incorrect settings in the PC. | Check settings, see p. 68. | |
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| No authorisation for this service. | Contact your Service Provider. |
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| Wrong Windows infrared driver. | Replace Windows infrared driver/contact |
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| your PC supplier. |
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Damage |
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Severe shock |
| Remove battery and SIM and insert them again. Do not dismantle the phone. | ||
Phone exposed to | Remove and dry the battery and SIM card. Dry immediately with a cloth; do not use | |||
moisture |
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| heat. Dry connector contacts thoroughly. Stand unit upright in a current of air. Do | |
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| not dismantle the phone. |
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