Toshiba DKA-UG-CRDLS-VC 4016149 manual Troubleshooting, Problem Suggestion

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–––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––––– Troubleshooting

Troubleshooting

If your cordless telephone is not performing to your expectations, try these suggestions. If you are still unable to resolve the problems, contact your telephone system administrator. Do not attempt to service this unit yourself. All service must be done by qualified service personnel.

Problem	Suggestion

CHARGE LED does not come on	Make sure the AC adapter is plugged into the base unit and
when handset is placed on base unit.	wall outlet.
	If the AC adapter is plugged into a wall outlet with a switch,
	make sure the switch is turned on.
	Make sure the handset is properly seated in the base unit.
	Make sure the nickel-cadmium battery pack is properly placed
	on the handset.
	Make sure that the charging contacts on the handset and base
	unit are clean.

Conversation interrupted frequently.	Make sure that the base unit antenna is fully vertical.
	Move closer to the base unit.

Press 7$/. and get no dial tone.	Move closer to the base unit.

Cannot configure the cordless digital	Check both ends of all telephone line cords for good
telephone.	connections.
	Make sure the AC adapter is plugged into the base unit and
	wall outlet.

Handset does not ring.	The nickel-cadmium battery may be weak. Charge the battery
	pack for 8-10 hours.
	Check the Ringer Alert setting. It may be set to Ring Off.
	Make sure the base unit antenna is fully vertical.
	The handset may be too far away from the base unit.

Tone noise	Move cordless telephone to the right side of the DKT.

Other problems	Contact your telephone system administrator.

Appendix

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Contents Cordless Digital Telephone User Guide Publication Information Ratings are Input 120VAC 14W Output 10VDC 500mA PrecautionsPage Contents Handset Iii Appendix a Appendix Tables Strata DK Cordless Digital Telephone 5/99 Introduction Organization How To Use This ManualSDN ConventionsViii Important Safety InstructionsImportant Safety Instructions Related Documents Grand Tour Benefits ApplicationsBenefits Cordless Digital Telephone Standard Parts Base Unit Controls and Functions Features Connect Telephone Cords Select LocationConnect and Apply Power to Base Unit To use as a stand-alone telephoneTo use with a desk telephone Raise to Vertical Position Attach Belt Clip to Handset optional Install Handset Battery PackTo attach the belt clip to the handset To remove the belt clipRemoving and Charging Your Battery Pack To remove the handset’s battery packTo charge the handset’s battery pack To charge extra battery packs Charging Extra Battery PacksBattery Memory Effect Tips on Extending Battery Pack LifeLCD Low Battery Indicator To avoid memory effectTips on Extending Battery Pack Life Configuration To enter the program mode Entering Program ModeO G R a M Entering Program Mode Handset Volume Level Ringer Volume LevelHandset Controls Mute Using the HandsetTo charge your handset Charging the HandsetTo transfer an active call Switching a Call to Your Cordless Digital TelephoneDesk LED lights steady Switching a Call to the Desk TelephoneUsing Memory To store a numberTo erase a stored number Press 0HPLDO twice You see Chain Dialing Features To answer a call when you have Voice First signaling To change the signaling methodTo answer a call when you have Tone First signaling Before You BeginQuick Reference To use CO Line Access Codes to dial an outside numberMaking an Outside Call To direct dial an outside numberMaking an Internal Call Making an Outside Call to an Isdn TrunkTo dial an internal call To recall a busy stationTransferring Calls Answering CallsTo conference calls with stations only Conferencing CallsTo add a station to a line call To add a second LineTo hold a call that appears on a Line or DN button Placing/Retrieving Calls on HoldTo place a Handsfree Answerback call on hold To retrieve the held callTo switch between calls Using Automatic HoldTo place a call on Exclusive Hold To retrieve a call on Exclusive HoldTone/Pulse Dialing Calling the Attendant ConsoleTo call any console To call a specific consoleForced Account Codes Account Code CallsEmergency Override of Forced Account Codes To use a Forced Account CodeVoluntary Account Codes Alarm ResetVerified Account Codes To use a Voluntary Account CodeTo send an Alert Signal Alert SignalingAutomatic Busy Redial ABR To activate ABRTo cancel ABR Automatic CallbackTo set Automatic Callback busy or DND stations To cancel Line Queuing To cancel Automatic Callback busy or DND stationsLine Queuing with Automatic Callback To set Line QueuingAuto Redial Call ForwardTo redial the last number dialed To set Call Forward-All Calls Call Forward-All CallsCall Forward-No Answer Call Forward-BusyTo set Call Forward-Busy To set call Forward-No AnswerCall Forward-Busy/No Answer Or press 7$To set Call Forward-Busy/No Answer Call Forward-External Call Forward-CancelCall Forward-Fixed To cancel Call Forward-ExternalTo set Call Forward-External To set Call Forward-FixedTo pick up or retrieve a parked call To park a callCall Park Call PickupDirected Call Pickup To use Directed PickupGroup Pickup To pick up a ringing CO Line in a tenant systemTo pick up a call ringing a station in your group Calls to Other Groups Call WaitingTo pick up a call ringing another group To answer an incoming call while on another callDirect Station Selection Buttons Hotline Do Not Disturb DNDTo activate/deactivate DND Door Telephone Door LockTo unlock a door lock To answer a door telephone callIsdn Outgoing Calling To call/monitor a door telephoneTo make an outgoing call to an Isdn trunk Subaddress LCD Name/Number DisplayTo make an outgoing call with a subaddress to an Isdn trunk To activate name/number informationCalling Station Messaging MessagingTo clear name/number display To create an LCD message for telephones that call youTo cancel a message that has been set at your station Cancelling a Calling Station MessageMessage Waiting To answer a Message WaitingTo set a Message Waiting light on another telephone To cancel Message WaitingPhDN/MW Message Waiting To cancel Message Waiting set on a PhDN/MWTo set a Message Waiting indication for a PhDN/MW To respond to PhDN/MWOff-hook Call Announce OCA To make an HS-OCA call with Voice First SignalingActivating Off-hook Announce OCA Handset Off-hook Call Announce HS-OCA CallingTo make an HS-OCA call with Tone Signaling To make an SP-OCA call with Voice First SignalingSpeaker Off-hook Call Announce SP-OCA To initiate a Busy Override signal To dial an SP-OCA call with Tone SignalingOverride Calls Busy OverrideAnnouncements DND OverrideExecutive Override Privacy On-Line To cancel Privacy OverrideTo make all lines on your station private To override Privacy On-LinePrivacy Release To activate Privacy ReleaseTo deactivate Privacy Release To release a call and answer another Release and AnswerSpeed Dial Storing Station Speed Dial NumbersTo store a Station Speed Dial Number To call with a Speed Dial button Stored Station or System Speed Dial CallingTo call with a Speed Dial access code Timed RemindersTo enter a Timed Reminder To cancel a Timed Reminder To override/change Toll Restriction Toll Restriction OverrideUsing a DN Button To connect two outside lines using a DN buttonTwo Tandem Line Connection To connect two outside lines using the Line button Using Line ButtonsTo supervise a tandem call and release it Appendix Installing Optional Headset Problem Suggestion TroubleshootingRange and Performance Radio Interference Nine Simultaneous Conversation ChannelsBase Unit SpecificationsAvailable Optional or Replacement Items Access Codes Message Waiting Cancel LCD Message CancelAccess All Access External ZonesTrunk Access LCR/General Timed Reminder CancelTrunk Access Line Groups Trunk Access Trunk AccessTo access a line CO Line Access CodesFeature Access Codes To enter a paging group access codePaging Group Codes RCTUE/F Speed Dial Access CodesSpeed Dial Access Codes Index 114 115 116