Troubleshooting Guide | LG Electronics GDC-400 instruction

11. Troubleshooting Guide

Problem			Reason		Solution
LCD is empty.		No power		Check the battery then, press
LCD is empty.		No power		the POWER button.
				the POWER button.
“NO CHANNEL” is displayed		No free channel		Wait until a free channel is
when pressing TALK button.		No free channel		released.
when pressing TALK button.				released.
Small Voice		Small voice level		While connected to a call,
Small Voice		Small voice level		z	Press UP button.
				z	Press UP button.
Small Ring		Small ring volume level		Adjust Ring volume level;
Small Ring		Small ring volume level		z	Refer to ‘HS Setting’.
“UNREGISTERED” is displayed		Not subscribed		Subscribe the terminal.
“UNREGISTERED” is displayed				z	Refer to ‘9.2
on the LCD.				z	Refer to ‘9.2
on the LCD.					Subscription’.
					Subscription’.
Low battery icon (	) is flashing	Low battery level		Recharge the battery.
on LCD with warning tone.		Low battery level		Recharge the battery.
on LCD with warning tone.
Power-off right after power-on		Almost fully discharged		Recharge the battery.
Power-off right after power-on		battery.		Recharge the battery.
		battery.
		No Base Lock State		Wait until Base Locked or move
No tone is heard when pressing		No Base Lock State		to a place with good RSSI1.
No tone is heard when pressing				Adjust Key tone level;
a digit.		Tone Volume is off.		Adjust Key tone level;
a digit.				In an idle state
				In an idle state
					Refer to ‘HS Setting’
				Radio environment is changed
Unexpected call disconnect or		Bad radio Environment.		unexpectedly even in the same
Unexpected call disconnect or				place. Move to another place
call failure				place. Move to another place
call failure				with good RSSI or wait until
				with good RSSI or wait until
				RSSI is recovered.
		Bad charging habit or		Charge and keep the battery
Different battery duration from		Bad charging habit or		according to the suggested
Different battery duration from		kept the battery		ways.
the battery duration table		kept the battery		ways.
the battery duration table		inadequate place.			Refer to ‘3.4 Charging the
		inadequate place.			Refer to ‘3.4 Charging the
				handset’.
		1.	There is	1.	Remove other systems.
			interference of	1.	Remove other systems.
			other systems with	2. Be sure a base station is
			subscription.		close to the terminal.
		2.	A station is too far	3. Be sure PARK value and
Subscript can’t be done.			from the terminal.		AC code is correct.
Subscript can’t be done.		3.	Wrong PARK value	4. Wait until available wireless
		3.	Wrong PARK value	4. Wait until available wireless
			or (and) wrong AC		channel is free. If the
			code.		subscription
		4.	There is no		still fails, retry the power
			available		reset.
			wireless channel.

1RSSI : Radio Signal Strength Indication. Always a user can see RSSI icon while the terminal is operating.

11. Troubleshooting Guide

11. Troubleshooting Guide

Problem

Reason

Solution

While connected to a call,

In an idle state