Avaya 2050 Answering Calls, Answering Normal Calls, Answering a Page Call, Answering a Message

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Answering Calls

Answering Normal Calls

When calls arrive, the display shows information about the call before you answer. It gives a repeated double flash for external calls or a repeated single flash for internal calls. The ringer also shows the call type by a repeated single or double ring if on (see "Changing the Ringer Sound" on page 23).

To answer the call:

1. Lift the handset or press ANSWER RELEASE.

Answering a Page Call

When someone pages your phone (see "Making a Page Call" on page 5) or a group to which it belongs (your phone does not have to be in group), the system connects the page after giving a tone. You can hear the page but they cannot hear you. The display shows PAGING and the pager's number. If you answer a page it turns into a normal call.

To answer a page:

1.Press ANSWER/RELEASE and then pickup the handset or continue the call handsfree.

Answering a Message

Other extensions can leave their number on your phone. Your phone can store several messages. It shows CALL FOR MESSAGE, the caller's number and the lamp comes on. The exceptions are:

•If "Message From Voice Mail" appears, this indicates voice mail (see "Voicemail" on page 28).

To answer or cancel a message:

1.To view any other message, press NEXT if shown.

2.To call the extension, press CALL.

3.To clear the message, press CANCEL.

4.At the last message, press AGAIN to repeat the list.

IP Office - 2030 & 2050 Phone

40DHB0002UKAG Issue 2a (13/11/2001)

Page 11 Page 13
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Contents IP Office Contents Using the Scroll Key 2030 & 2050 PhoneIntroduction to the 2030 and 2050 Phones 2030 & 2050 Phone4 Contents On-Hook Dialling, Speaker & Answer ReleaseTones & Ringing Phone LampMaking Calls Making Internal CallsMaking a Page Call Making External Calls Redialling External NumbersMaking Calls from the INDeX Directory Using Speed Dials Speed DialsStoring Personal Speed Dials Speed DialsAccount Codes If Enter Account or no Account AppearsAdding Voluntary Account Codes Busy or Unanswered Options If Busy or UnansweredArrange a Callback Leave a MessageChanging the Call Volume Switching to HandsfreeActions During a Call Muting CallsCreate a Conference Call Actions During a CallTo start or add to a conference To exit the conferenceAnswering Calls Answering Normal CallsAnswering a Page Call Answering a MessageAnswering Other Extensions Call Pickup Answering a Call WaitingAnswering Missed Calls Transfer, Park & Hold Calls Transferring CallsHolding Calls Parking Calls Park and Ride Dialling AheadSetting the Divert Number Switching Divert All On/OffSwitching No Calls On/Off Diverting CallsDisplaying an Absence Message Follow MeRemote Forwarding Setting Up a DSS Key Using DSS KeysDSS Keys BLF Status Lamps DSS Key LabelUsing Soft DSS Keys Manager-Secretary WorkingSoft DSS Key Display Making CallsManager-Secretary Setup Setting Up Soft DSS KeysPlanning Soft DSS Keys Changing the Soft DSS Display Mode 22 ContentsChanging the Soft DSS Extensions Changing the Soft DSS UsageChanging the Ringer Volume Switching the Ringer On/OffRinger Controls Changing the Ringer SoundSetting a Ringer Step Setting the Ringer Timeout24 Contents To set the ringer volume step sizeOther Features GroupHot Desking Phone Settings Phone PasscodeDisplaying Phone Details Phone Settings Language ControlsDo Not Disturb To change the phones display languageUsing Any Phone VoicemailListening to Voice Messages Changing Your GreetingSystem Features Default Speed Dial and Feature CodesSystem Features 30 Contents IndexIP Office 2030 & 2050 Phone
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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