Avaya 2030, 2050 manual Making Calls, Making Internal Calls, Making a Page Call

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Making Calls – Page 5

Making Calls

Notes on Making Calls

When making calls, the display shows details about call progress. It also shows messages if you cannot make the call.

•Call barring:

The system can bar you from dialling particular numbers or types of number (e.g. national, international). As the call barring settings vary for each site, this guide cannot fully detail their effect.

Making Internal Calls

During the call, the display shows the call progress. You can also make calls using the INDeX Directory feature (see "Making Calls from the INDeX Directory" on page 6) or DSS keys (see "DSS Keys" on page 18 and "Using Soft DSS Keys" on page 20.

To dial an internal call:

1.Dial the extension number. A broken dial tone indicates that the extension is on diverted.

2.If unanswered, your phone provides options to wait or notify the extension, see "Busy or Unanswered" on page 9.

•If answered, use the handset or work handsfree.

Making a Page Call

You can page other 20 series phones (2030, 2050, 20AT, 20CC and 20DT) or groups containing 20 series phones. They hear the call without doing anything though you cannot hear them. Some can also turn the page into a normal call (see "Answering a Page Call" on page 12). If the phone paged is diverting calls, the page also diverts (except group pages).

To page an extension or group:

1.Press PAGE. Your phone displays PAGING.

2.Dial the number or press a DSS key (see "DSS Keys" on page 18).

•If busy or unavailable, the display shows options to wait or leave a message (see "Options If Busy or Unanswered" on page 9).

3.Speak and then press ANSWER RELEASE.

40DHB0002UKAG Issue 2a (13/11/2001)

IP Office - 2030 & 2050 Phone

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Contents IP Office Contents 2030 & 2050 Phone Using the Scroll KeyIntroduction to the 2030 and 2050 Phones 2030 & 2050 PhoneOn-Hook Dialling, Speaker & Answer Release 4 ContentsTones & Ringing Phone LampMaking a Page Call Making CallsMaking Internal Calls Making Calls from the INDeX Directory Making External CallsRedialling External Numbers Speed Dials Using Speed DialsStoring Personal Speed Dials Speed DialsAdding Voluntary Account Codes Account CodesIf Enter Account or no Account Appears Options If Busy or Unanswered Busy or UnansweredArrange a Callback Leave a MessageSwitching to Handsfree Changing the Call VolumeActions During a Call Muting CallsActions During a Call Create a Conference CallTo start or add to a conference To exit the conferenceAnswering Normal Calls Answering CallsAnswering a Page Call Answering a MessageAnswering Missed Calls Answering Other Extensions Call PickupAnswering a Call Waiting Holding Calls Transfer, Park & Hold CallsTransferring Calls Dialling Ahead Parking Calls Park and RideSwitching Divert All On/Off Setting the Divert NumberSwitching No Calls On/Off Diverting CallsRemote Forwarding Displaying an Absence MessageFollow Me DSS Keys Setting Up a DSS KeyUsing DSS Keys DSS Key Label BLF Status LampsManager-Secretary Working Using Soft DSS KeysSoft DSS Key Display Making CallsPlanning Soft DSS Keys Manager-Secretary SetupSetting Up Soft DSS Keys 22 Contents Changing the Soft DSS Display ModeChanging the Soft DSS Extensions Changing the Soft DSS UsageSwitching the Ringer On/Off Changing the Ringer VolumeRinger Controls Changing the Ringer SoundSetting the Ringer Timeout Setting a Ringer Step24 Contents To set the ringer volume step sizeHot Desking Other FeaturesGroup Displaying Phone Details Phone SettingsPhone Passcode Language Controls Phone SettingsDo Not Disturb To change the phones display languageVoicemail Using Any PhoneListening to Voice Messages Changing Your GreetingSystem Features System FeaturesDefault Speed Dial and Feature Codes Index 30 ContentsIP Office 2030 & 2050 Phone
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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