Avaya 2050, 2030 manual Setting Up a DSS Key, Using DSS Keys

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DSS Keys

Setting Up a DSS Key

The 2030 and 2050 phones have eight DSS keys along their right-hand edge. Each of these keys can store an extension number (or group number for paging). They then allow you to dial those numbers in a single key press.

You can also use DSS keys to dial your personal speed dial numbers (see page 7).

To set a DSS/BLF key directory number:

1.Press PROGRAM and then the DSS key to use.

2.Enter the phone's passcode (see "The Phone Passcode" on page 26).

3.The display shows the current stored number (if set).

4.Press CANCEL and dial the number to store.

5.Select another DSS key and enter the required details

6.Press DONE then PROGRAM to finish.

Using DSS Keys

Once setup, you can use the DSS key for the following actions. You can also use DSS keys to dial personal speed dial numbers (see "Storing Personal Speed Dials" on page 7).

To make internal calls:

Press the DSS key storing the extension or group number.

To pickup calls:

Press the DSS key storing the ringing number (this will be giving a fast red flashing for an extension or fast green flash for a group), the call details are shown. Either press SPEAKER and then ANSWER RELEASE to answer the call or just ANSWER RELEASE to cancel the pickup attempt.

To make a page call:

Press PAGE and then the DSS key storing the extension or group number. See "Making a Page Call" on page 5 for more information.

IP Office - 2030 & 2050 Phone

40DHB0002UKAG Issue 2a (13/11/2001)

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Contents IP Office Contents Introduction to the 2030 and 2050 Phones Using the Scroll Key2030 & 2050 Phone 2030 & 2050 PhoneTones & Ringing 4 ContentsOn-Hook Dialling, Speaker & Answer Release Phone LampMaking Calls Making Internal CallsMaking a Page Call Making External Calls Redialling External NumbersMaking Calls from the INDeX Directory Storing Personal Speed Dials Using Speed DialsSpeed Dials Speed DialsAccount Codes If Enter Account or no Account AppearsAdding Voluntary Account Codes Arrange a Callback Busy or UnansweredOptions If Busy or Unanswered Leave a MessageActions During a Call Changing the Call VolumeSwitching to Handsfree Muting CallsTo start or add to a conference Create a Conference CallActions During a Call To exit the conferenceAnswering a Page Call Answering CallsAnswering Normal Calls Answering a MessageAnswering Other Extensions Call Pickup Answering a Call WaitingAnswering Missed Calls Transfer, Park & Hold Calls Transferring CallsHolding Calls Parking Calls Park and Ride Dialling AheadSwitching No Calls On/Off Setting the Divert NumberSwitching Divert All On/Off Diverting CallsDisplaying an Absence Message Follow MeRemote Forwarding Setting Up a DSS Key Using DSS KeysDSS Keys BLF Status Lamps DSS Key LabelSoft DSS Key Display Using Soft DSS KeysManager-Secretary Working Making CallsManager-Secretary Setup Setting Up Soft DSS KeysPlanning Soft DSS Keys Changing the Soft DSS Extensions Changing the Soft DSS Display Mode22 Contents Changing the Soft DSS UsageRinger Controls Changing the Ringer VolumeSwitching the Ringer On/Off Changing the Ringer Sound24 Contents Setting a Ringer StepSetting the Ringer Timeout To set the ringer volume step sizeOther Features GroupHot Desking Phone Settings Phone PasscodeDisplaying Phone Details Do Not Disturb Phone SettingsLanguage Controls To change the phones display languageListening to Voice Messages Using Any PhoneVoicemail Changing Your GreetingSystem Features Default Speed Dial and Feature CodesSystem Features 30 Contents IndexIP Office 2030 & 2050 Phone
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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