Avaya 2030, 2050 manual Other Features, Group, Hot Desking

Page 25

Other Features – Page 25

Other Features

Group

Your phone can be included in a group of phones. When 'in group', you receive calls made to the group number.

The group's type sets the order in which members ring. The types are:

•Group

All free members of the group ring at the same time

•Hunt

Calls go to the first free member of the group starting from the first member.

•Rotary

Calls go to the next free member of the group in sequence from the previous member rung.

•Idle

New calls go to the member who has been free longest.

When in a group where each member rings in turn, your phone rings for the time set by its ringer timeout (see page 24). Going into group switches divert all or no calls off.

To join/leave group:

1.Pressing the GROUP key takes your phone in or out of group.

2.When 'in group' (shown by a -symbol above the GROUP key) you can receive calls made to the group.

3.Your System Administrator can stop use of the GROUP key.

Hot Desking

In some situations a phone may be shared by more than one person, with each person having a different extension number. This is called "hot desking".

To log on:

1.If the phone is displaying NOT LOGGED ON, press either •LOG ON and enter your number or •INDeX and select your name.

•If the phone is displaying LOG OFF, press that key first and then perform step 1 as above.

2.Enter your passcode.

40DHB0002UKAG Issue 2a (13/11/2001)

IP Office - 2030 & 2050 Phone

Page 24 Page 26
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Page 24 Page 26
Contents IP Office Contents 2030 & 2050 Phone Using the Scroll KeyIntroduction to the 2030 and 2050 Phones 2030 & 2050 PhoneOn-Hook Dialling, Speaker & Answer Release 4 ContentsTones & Ringing Phone LampMaking Internal Calls Making CallsMaking a Page Call Redialling External Numbers Making External CallsMaking Calls from the INDeX Directory Speed Dials Using Speed DialsStoring Personal Speed Dials Speed DialsIf Enter Account or no Account Appears Account CodesAdding Voluntary Account Codes Options If Busy or Unanswered Busy or UnansweredArrange a Callback Leave a MessageSwitching to Handsfree Changing the Call VolumeActions During a Call Muting CallsActions During a Call Create a Conference CallTo start or add to a conference To exit the conferenceAnswering Normal Calls Answering CallsAnswering a Page Call Answering a MessageAnswering a Call Waiting Answering Other Extensions Call PickupAnswering Missed Calls Transferring Calls Transfer, Park & Hold CallsHolding Calls Dialling Ahead Parking Calls Park and RideSwitching Divert All On/Off Setting the Divert NumberSwitching No Calls On/Off Diverting CallsFollow Me Displaying an Absence MessageRemote Forwarding Using DSS Keys Setting Up a DSS KeyDSS Keys DSS Key Label BLF Status LampsManager-Secretary Working Using Soft DSS KeysSoft DSS Key Display Making CallsSetting Up Soft DSS Keys Manager-Secretary SetupPlanning Soft DSS Keys 22 Contents Changing the Soft DSS Display ModeChanging the Soft DSS Extensions Changing the Soft DSS UsageSwitching the Ringer On/Off Changing the Ringer VolumeRinger Controls Changing the Ringer SoundSetting the Ringer Timeout Setting a Ringer Step24 Contents To set the ringer volume step sizeGroup Other FeaturesHot Desking Phone Passcode Phone SettingsDisplaying Phone Details Language Controls Phone SettingsDo Not Disturb To change the phones display languageVoicemail Using Any PhoneListening to Voice Messages Changing Your GreetingDefault Speed Dial and Feature Codes System FeaturesSystem Features Index 30 ContentsIP Office 2030 & 2050 Phone
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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