Avaya 2050, 2030 Voicemail, Listening to Voice Messages, Using Any Phone, Changing Your Greeting

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Voicemail

Listening to Voice Messages

The system can include voicemail to record messages in your own voice mailbox. This will be indicated by the presence of a VOICE option on the phone display.

•To switch voicemail on dial *18, to switch it off dial *19.

•To retrieve your voicemail, use the code *17.

Note also that your voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as Voicemail Ringback.

•To turn Voicemail Ringback on dial *48; to turn it off dial *49.

To check your mailbox:

1.Press VOICE and then LISTEN. You may need to enter your mailbox passcode before the number of waiting messages is displayed.

2.Once in your mailbox, the voicemail tells you how many messages you have.

3.To control your messages press 8 and listen to the options available.

Using Any Phone

You can dial voicemail and check your mail when away from your desk or even out of the office. The phone you use must have MF tone dialling with and # keys.

To access voicemail:

1.If internal, dial the relevant short code, refer to your System Administrator.

2.If external dial the direct number, refer to your System Administrator.

3.Enter your mailbox ID. and then your mailbox password if requested.

4.Once in your mailbox, voicemail tells you how many messages you have.

5.To control your messages press 8 and listen to the options available.

Changing Your Greeting

You can change your mailbox greeting.

To change your mailbox greeting:

1.Press VOICE and then GREETING.

2.Press RECORD and record your new greeting. Press STOP when finished.

3.Press LISTEN to hear your new greeting. If you wish to change the greeting repeat the procedure in step 2. If you wish to keep the recording press SUBMIT.

4.Wait until you hear two beeps and then press ANSWER RELEASE.

Leaving Voice Mail Messages

To leave voice messages:

1.Press VOICE and then MESSAGE.

2.The display shows DIAL EXTENSION. Enter the extension for whom you want to leave a message.

3.Press MESSAGE.

4.After listening to the user's greeting, leave a message and end the call.

IP Office - 2030 & 2050 Phone

40DHB0002UKAG Issue 2a (13/11/2001)

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Contents IP Office Contents Using the Scroll Key 2030 & 2050 PhoneIntroduction to the 2030 and 2050 Phones 2030 & 2050 Phone4 Contents On-Hook Dialling, Speaker & Answer ReleaseTones & Ringing Phone LampMaking Internal Calls Making CallsMaking a Page Call Redialling External Numbers Making External CallsMaking Calls from the INDeX Directory Using Speed Dials Speed DialsStoring Personal Speed Dials Speed DialsIf Enter Account or no Account Appears Account CodesAdding Voluntary Account Codes Busy or Unanswered Options If Busy or UnansweredArrange a Callback Leave a MessageChanging the Call Volume Switching to HandsfreeActions During a Call Muting CallsCreate a Conference Call Actions During a CallTo start or add to a conference To exit the conferenceAnswering Calls Answering Normal CallsAnswering a Page Call Answering a MessageAnswering a Call Waiting Answering Other Extensions Call PickupAnswering Missed Calls Transferring Calls Transfer, Park & Hold CallsHolding Calls Parking Calls Park and Ride Dialling AheadSetting the Divert Number Switching Divert All On/OffSwitching No Calls On/Off Diverting CallsFollow Me Displaying an Absence MessageRemote Forwarding Using DSS Keys Setting Up a DSS KeyDSS Keys BLF Status Lamps DSS Key LabelUsing Soft DSS Keys Manager-Secretary WorkingSoft DSS Key Display Making CallsSetting Up Soft DSS Keys Manager-Secretary SetupPlanning Soft DSS Keys Changing the Soft DSS Display Mode 22 ContentsChanging the Soft DSS Extensions Changing the Soft DSS UsageChanging the Ringer Volume Switching the Ringer On/OffRinger Controls Changing the Ringer SoundSetting a Ringer Step Setting the Ringer Timeout24 Contents To set the ringer volume step sizeGroup Other FeaturesHot Desking Phone Passcode Phone SettingsDisplaying Phone Details Phone Settings Language ControlsDo Not Disturb To change the phones display languageUsing Any Phone VoicemailListening to Voice Messages Changing Your GreetingDefault Speed Dial and Feature Codes System FeaturesSystem Features 30 Contents IndexIP Office 2030 & 2050 Phone
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.
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