Avaya manual 2030 & 2050 Phone, Introduction to the 2030 and 2050 Phones, Using the Scroll Key

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The 2030 & 2050 Phone – Page 3

The 2030 & 2050 Phone

Introduction to the 2030 and 2050 Phones

The diagram below shows a 2050 phone.

2050: Phone with handsfree operation, DSS keys and BLF status lamps (see "DSS Keys" on page 18 for more information).

2030: Similar to 2050 but without BLF status lamps.

This guide is for 2030 and 2050 telephones when used on an IP Office telephone system.

The guide covers most of the features supported by the 2030 and 2050 phones. However, your phone may not be enabled to use all of the features available. If you are unsure which features you can use, contact your System Administrator.

Using the SCROLL Key

Sometimes there are more options available than the phone can display. When this happens, a -symbol appears next to the SCROLL key. Press SCROLL to display the other options.

Similarly, the phone display changes during calls and according to your own customisation. A -symbol next to a display key indicates an option you can use by pressing that key. Thus this guide cannot always detail when you would have to press the SCROLL key to access a function.

40DHB0002UKAG Issue 2a (13/11/2001)

IP Office - 2030 & 2050 Phone

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Contents IP Office Contents 2030 & 2050 Phone Using the Scroll Key2030 & 2050 Phone Introduction to the 2030 and 2050 PhonesPhone Lamp 4 ContentsOn-Hook Dialling, Speaker & Answer Release Tones & RingingMaking Calls Making Internal CallsMaking a Page Call Making External Calls Redialling External NumbersMaking Calls from the INDeX Directory Speed Dials Using Speed DialsSpeed Dials Storing Personal Speed DialsAccount Codes If Enter Account or no Account AppearsAdding Voluntary Account Codes Leave a Message Busy or UnansweredOptions If Busy or Unanswered Arrange a CallbackMuting Calls Changing the Call VolumeSwitching to Handsfree Actions During a CallTo exit the conference Create a Conference CallActions During a Call To start or add to a conferenceAnswering a Message Answering CallsAnswering Normal Calls Answering a Page CallAnswering Other Extensions Call Pickup Answering a Call WaitingAnswering Missed Calls Transfer, Park & Hold Calls Transferring CallsHolding Calls Dialling Ahead Parking Calls Park and RideDiverting Calls Setting the Divert NumberSwitching Divert All On/Off Switching No Calls On/OffDisplaying an Absence Message Follow MeRemote Forwarding Setting Up a DSS Key Using DSS KeysDSS Keys DSS Key Label BLF Status LampsMaking Calls Using Soft DSS KeysManager-Secretary Working Soft DSS Key DisplayManager-Secretary Setup Setting Up Soft DSS KeysPlanning Soft DSS Keys Changing the Soft DSS Usage Changing the Soft DSS Display Mode22 Contents Changing the Soft DSS ExtensionsChanging the Ringer Sound Changing the Ringer VolumeSwitching the Ringer On/Off Ringer ControlsTo set the ringer volume step size Setting a Ringer StepSetting the Ringer Timeout 24 ContentsOther Features GroupHot Desking Phone Settings Phone PasscodeDisplaying Phone Details To change the phones display language Phone SettingsLanguage Controls Do Not DisturbChanging Your Greeting Using Any PhoneVoicemail Listening to Voice MessagesSystem Features Default Speed Dial and Feature CodesSystem Features Index 30 ContentsIP Office 2030 & 2050 Phone
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2030, 2050 specifications

Avaya, a global leader in business communications, offers a range of innovative devices designed to improve workplace productivity and collaboration. Among these devices are the Avaya 2060, 2030, and 2050 series, each equipped with unique features and technologies that cater to diverse business needs.

The Avaya 2060 is characterized by its flexibility and user-friendly interface. It features a large, high-resolution display that allows for easy navigation through its various functions. This model supports high-definition audio, ensuring clear conversations, and is equipped with a wide range of programmable function keys for customization. The phone's design is compact yet functional, making it suitable for modern office environments. Additionally, it supports Power over Ethernet (PoE), which simplifies installation by allowing power and data to be transmitted over a single cable.

Next in line is the Avaya 2030, targeted primarily at executive and administrative professionals. This model includes enhanced audio capabilities, programmable keys, and a sophisticated design that complements executive workspaces. The Avaya 2030 employs Avaya’s Aura platform, providing robust connectivity options and enabling seamless communication across various devices. Its integration with Unified Communications ensures that users can manage their calls efficiently, along with advanced features such as caller ID, call forwarding, and voicemail integration.

Finally, the Avaya 2050 is tailored for both front-line employees and contact center agents. It features an ergonomic design that allows for extended use without discomfort. The Avaya 2050 stands out with its comprehensive set of features, including a built-in speakerphone and support for headsets, enabling hands-free communication. Its user interface is intuitive, facilitating fast access to important functions, which is particularly beneficial in high-pressure environments.

All three models support various technologies that enhance their functionality. They leverage VoIP technology for clear and reliable voice communication while ensuring compatibility with various operating systems. These devices are designed to be interoperable with other Avaya solutions, enabling businesses to customize their communications infrastructure.

In summary, the Avaya 2060, 2030, and 2050 models exemplify Avaya's commitment to delivering effective communication tools tailored to diverse professional needs. With features aimed at improving productivity, user experience, and flexibility, these devices are essential for businesses looking to enhance their communication capabilities in today's digital landscape.