C O M M O N P R O D U C T Q U E S T I O N S
ARE THE SOUNDS MY TREADMILL MAKES NORMAL?
All treadmills make a certain type of thumping noise due to the belt riding over the rollers, especially new treadmills. This noise will diminish over time, although may not totally go away. Over time, the belt will stretch, causing the belt to ride smoother over the rollers.
WHY IS THE TREADMILL I HAD DELIVERED LOUDER THAN THE ONE AT THE STORE?
All fitness products seem quieter in a large store showroom because there is generally more background noise than in your home. Also, there will be less reverberation on a carpeted concrete floor than on a wood overlay floor. Sometimes a heavy rubber mat will help reduce reverberation through the floor. If a fitness product is placed close to a wall, there will be more reflected noise.
WHEN SHOULD I BE WORRIED ABOUT A NOISE?
As long as the sounds your treadmill makes are no louder that a normal conversational tone of voice, it is considered normal noise. If your treadmill is louder than this, you may want to call localdealer. Sometimes an initial diagnosis can be made over the phone.
MAINTENANCE
WHAT KIND OF ROUTINE MAINTENANCE IS REQUIRED?
We use sealed bearings throughout our treadmill so lubrication is not needed. The most important maintenance step is to simply wipe your perspiration off the treadmill after each use.
HOW DO I CLEAN MY HORIZON FITNESS TREADMILL?
Clean with soap and water only. Never use solvents on plastic parts.
HOW OFTEN DOES MY HORIZON FITNESS TREADMILL NEED TO BE LUBRICATED?
Our testing has shown that under normal use, your treadmill will work properly without a breakdown in the lubrication system for years. However, to keep your treadmill runnining without problems, we recommend that lubrication be added once a year. Please use the lubrication provided by Horizon Fitness only.
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