Troubleshooting, Problem Check Solution

Troubleshooting

Problem	Check	Solution

No display/partial diplay/unit will not turn	Check electrical (wall) outlet	Make sure unit is plugged into a
on		functioning wall outlet.

	Check connection at front (recumbent) or	Connection should be secure and
	rear (upright) of unit	undamaged. Replace adapter or
		connection at unit if either are damaged.

	Check data cable integrity	All wires in cable should be intact. If any
		are visibly crimped or cut, replace cable.

	Check data cable	Insure cable is connected securely
	connections/orientation	and oriented properly. Small latch on
		connector should line up and snap into
		place.

	Check console display for damage	Check for visual sign that console display
		is cracked or otherwise damaged.
		Replace Console if damaged.

	Console Display	If Console only has partial display and
		all connections are fine, replace the
		Console.

		If the above steps do not resolve the
		problem, contact Customer Care for
		further assistance.

Unit operates but Contact HR not	HR cable connection at Console	Insure cable is connected securely to
displayed		Console.

	HR cable box connection (recumbent	Insure cables from handlebars and cable
	only)	to Console are secure and undamaged.
		Some models may require the seat back
		be raised to access cable box.

	Sensor grip	Insure hands are centered on HR
		sensors. Hands must be kept still with
		relatively equal pressure applied to each
		side.

	Dry or calloused hands	Sensors may have difficulty with dried
		out or calloused hands. A conductive
		electrode cream such as "Signa Crème"
		or "Buh-Bump" can help make better
		conduct. These are available on the
		web or at medical or some larger fitness
		stores.

	Handlebars	If tests reveal no other issues, Handlebars
		should be replaced.

Unit operates but Telemetric (if equipped) Chest Strap HR not displayed

Strap should be "Polar" compatible. Make sure strap is directly against skin and contact area is moist.

Interference	Try moving unit away from sources of
	interference (TV, Microwave, etc). If
	interference is eliminated and HR still
	does not function, replace strap and
	Console.