Smeg TLS12 manual Before contacting After-Sales Service, Specify

AFTER-SALES SERVICE

Before contacting After-Sales Service:

1.Try to remedy the problem yourself (see “Troubleshooting Guide”).

2.Restart the programme to check whether the problem has solved itself.

3.If the machine continues to function incorrectly, call After-Sales Service.

Specify:

•The nature of the problem.

•The exact model of the washing machine.

•The service code (number after the word SERVICE).

The After-Sales Service sticker is situated behind the filter cover or on the rear of the machine.

•Your full address.

•Your telephone number and area code.

As a priority, you should contact the After-Sales Service of the retailer who supplied you with the washing machine.

TRANSPORT AND HANDLING

1.Unplug the washing machine.

2.Turn off the tap.

3.Remove the water supply and drain hose.

4.Eliminate all water from the hoses and the washing machine (see “Cleaning the Filter/ Draining Residual Water”).

Wait for the water to cool so as to avoid any accidents.

5.To facilitate moving the machine, pull the handle situated at the bottom front (if available on your model) out a little by hand and pull it out to the stop with the foot. Afterwards push the handle back into the original stable position.

6.Fix the transport bracket again for transportation.

7.Transport the washing machine upright.

IMPORTANT: Do not use the washing machine while the handle is pulled out.

GB 15