Whirlpool CAM2752TQ, WTW7990XG warranty Troubleshooting

Not cleaning or

Washer not loaded as recommended.

Washer is less efficient at cleaning when load is tightly packed.

removing stains

Load garments in loose heaps evenly around the basket wall.

Load with dry items only.

Add only 1 or 2 additional garments after washer has started.

Adding detergent on top of load.

Add detergent, oxi products, and color-safe bleach to the

bottom of the basket before adding the load items.

Using too low a load size/water

Choose a load size (water level) that matches the load being

level selection.

washed.

Using too much detergent.

The suds from too much detergent can keep washer from

operating correctly. Always measure detergent and follow

manufacturer’s directions based on load size and soil level.

Not using correct cycle for fabric type.

Use a higher soil level cycle option and warmer wash

temperature to improve cleaning.

Use Heavy cycle for tough cleaning. See the “Cycle Guide” to

match your load with the best cycle.

Not using dispensers.

Use dispensers to avoid chlorine bleach and fabric softener

staining.

Load dispensers before starting a cycle. Select Fabric Softener

Added-Yes when using fabric softener.

Do not add products directly onto load.

Not washing like colors together.

Wash like colors together and remove promptly after the cycle

is complete to avoid dye transfer.

Incorrect dispenser

Clogged dispenser.

Use only liquid chlorine bleach in the bleach dispenser. Use only

operation

fabric softener in the fabric softener dispenser.

Fabric damage

Sharp items were in pockets during

Empty pockets, zip zippers, and snap or hook fasteners before

wash cycle.

washing to avoid snags and tears.

Strings and straps could have tangled.

Tie all strings and straps before starting wash load.

Items may have been damaged before

Mend rips and broken threads in seams before washing.

washing.

Fabric damage can occur if load is

Load garments in loose heaps evenly around the basket wall.

tightly packed.

Load with dry items only.

Use cycle designed for the fabrics being washed.

Add only 1 or 2 additional garments after washer has started.

Liquid chlorine bleach may have been

Do not pour liquid chlorine bleach directly onto load. Wipe up

added incorrectly.

bleach spills.

Undiluted bleach will damage fabrics. Do not use more than

recommended by manufacturer.

Do not place load items on top of bleach dispenser when

loading and unloading washer.

Garment care instructions may not

Always read and follow garment manufacturer’s care label

have been followed.

instructions. See the “Cycle Guide” to match your load with the

best cycle.

Odors

Monthly maintenance not done as

See “Cleaning Your Washer” in Washer Maintenance.

recommended.

Unload washer as soon as cycle is complete.

Using too much detergent.

Be sure to measure correctly. Always follow the manufacturer’s

directions.

See “Cleaning your Washer” section.

Lid locked light is

The lid is not closed.

Close the lid. The washer will not start or fill with the lid open.

flashing

A cycle was stopped or paused

The washer may still be spinning. The lid will not unlock until the

using the Start/Pause button.

basket has stopped spinning. This may take several minutes if

washing large loads or heavy fabrics.

Single-dose laundry

Adding laundry packet incorrectly.

Be sure laundry packet is added to washer basket before

packet not dissolving

adding clothes. Do not add packet to dispenser. Follow the

manufacturer’s instructions to avoid damage to your garments.