Maytag MAT13MNA, MAT12PSB, MAT12PRB manual Troubleshooting Procedures, Mechanical Troubleshooting

Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death, disconnect power to unit before servicing, unless testing requires power.

Mechanical Troubleshooting

There are a number of factors which can contribute to noisy or improper washer operation. Some of these are listed below along with areas to check for possible corrections.

	Condition			Possible Cause
1.	Vibration Noise	∙	Control cover loose
		∙	Front panel loose
		∙	Entire washer
			o weak floor construction (reinforce)
			o inner Tub not centered
			o	damper pads dry
2.	Operation Noise	∙	Noise during agitation
			o	check rotor bearing
		∙	Noise during spin
			o	check tub bearing
			o	check radial bearing
3. Water Leaks		∙	Water valve
		∙	Fill hoses
		∙	Hose clamps
		∙	Injector housing
		∙	Poly pump
		∙	Boot seal
		∙	Tub cover loose
4.	Oil Leaks	∙	Clear oil around inside of cabinet; excess oil from
			tub bearing. W ipe off and wait to see if more
			develops.
		∙ Oil under base; wipe off and wait to see if more
			develops. It is probably excess oil from brake
			package.
		∙ Excess oil on helical shaft and in rubber dust cap.
			Replace lip seal in transmission.
5.	Failure To Agitate Or Spin	∙	Belt broken or off pulley
		∙ Motor pulley off or loose
		∙	Transmission
		∙	Brake package loose
6.	Poor Spin Out	∙	Belt off or broken
		∙ Dry or dirty motor base
		∙	Kinked drain hose
		∙ Clothing article between tubs
		∙ Pump belt too tight
7.	Spins And Agitates At Same Time	∙	Drive lug adjustment
		∙ Clutch washer in transmission
8.	Freewheeling Inner Tub	∙	Rotor bearing in upside down
		∙	Brake liner loose
		∙	Tub nut loose
9.	Timer Shaft Hard to Pull Out (MN Models)	∙	Oil shaft where it goes into timer housing and work
			in and out until it loosens up (rust).
10.	Warm Water Temperature Too Cold	∙	Increase temperature at hot water heater.
		∙ Clean inlet screen in host water hose
		∙ Adjust hot and cold faucets to compensate
11.	Slow Fill	∙	Plugged inlet screens in fill hoses and water valve
		∙ Inadequate water pressure (should be 30 – 120
			p.s.i.)
12.	Water Siphoning Out Of Washer	∙	Drain hose not 36” from floor
			o Raise drain hose to 365”
			o	Install siphon break

©2003 Maytag Appliances Company 16022842 Rev. 0 11