Lucent Technologies partner advanced communications system manual System Settings, Line Coverage

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8. System Settings

Receptionist answers calls during business hours?

If “Yes,” be sure to record settings on these forms that will allow

the receptionist to answer the phone before automatic coverage is applied.

Number of Lines {#104}

This programming procedure should be used only for installation—using it later erases custom settings for all extensions. After installation, use Line Assignment {#301} to assign lines.

Transfer Return Rings {#105}

The transfer return extension is identified on Form B1, Write Transfer Return Ext. No. {#306}.

Outside Conference Denial {#109}

To prevent all users from conferencing with more than one outside party, write “No” in the space provided.

VMS Cover Rings {#117}

This feature applies to all intercom calls, transferred calls (that is, outside calls transferred by VMS-AA and inside transferred calls), and outside calls on owned lines (those specified using Line Coverage Extension {#208}) for extensions that have VMS Cover or Automatic VMS Cover {#310} active.

Ring on Transfer {#119}

If Ring on Transfer is Not Active, callers hear silence unless Music on Hold is activated and an audio source is connected to the processor module.

Toll Call Prefix {#402}

If dialing a “0” or “1” to make long distance calls is not required, write “No” in the space provided.

System Password {#403}

Whoever knows the password can place any type of call at any time, regardless of dialing restrictions.

NOTE: If a System Password is programmed, it must be entered to turn Night Service on and off. Also, users at Night Service Group extensions must enter the password before placing outside calls—except Marked System Speed Dial numbers and numbers on the Emergency Phone Number List.

Star Code Dial Delay {#410}

Contact the local telephone company to determine whether there is a delay after a star code is dialed, but before returning a second dial tone as a prompt for the user to enter more digits. Write in the number of seconds (1–5) to match the delay interval in the space provided.

Music on Hold {#602}

If Music on Hold is Not Active or no audio source is connected, callers on hold hear silence.

9. Line Coverage

VMS-AA

If VMS-AA was specified in Item 7, you can change the number of times that the phone should ring before the voice messaging system answers. You also can specify that the system should answer only when Night Service is off (Day only) or when Night Service is on (Night only). If Day only or Night only is selected, be sure to specify a Night Service Button {#503} for extension 10 on Form C to activate this feature.

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Contents Partner Advanced Communications System Contents Identifying a System Manager IntroductionFilling Out Planning Forms for the Customers Customer TrainingCheck if Caller ID Service Form a Supplemental Instructions System ConfigurationSystem Lines Write R if Rotary Dial Pulse Line #201Line Coverage System SettingsAuxiliary Equipment System Write Name/Description Form B1 Supplemental Instructions System ExtensionsIdentify Telephone Attached to this Extension Identify Auxiliary Equipment Attached to this ExtensionLine Ringing CTP Identify Extension Settings if Different from DefaultIdentify Group Assignments Identify Restrictions/PermissionsPARTNER-6 Telephone Form C Supplemental Instructions Button Templates102234 112335 122436 132537 142638 152739 162840 172941 Intercom AutodialerPARTNER-34D Telephone Example TemplatesPARTNER-18 Telephone PARTNER-CA48 Intercom AutodialerAuto Dialing Features Button Feature SummaryExtension 10 Features Account Code Entry ACEf12 Dial-Code FeaturesF18 Disallowed Phone Number Lists #404 Form D Supplemental Instructions Number ListsCreating Disallowed and Allowed Lists Allowed Phone Number Lists #407Emergency Phone Number List #406 Forced Account Code List #409External Hotline #311 Important NoticesSpecial Dialing Functions Form E Supplemental Instructions System Speed Dial NumbersGeneral Guidelines Alternate Trainee’s Name Form a System Configuration= 1 second on = 3 seconds on = 5 seconds on = Toggle Alert Extensions #606 Form B1 System ExtensionsMailpartner Character Codes Letters Numbers Form B2 Customized Extension Settings Distinctive Ring #308 Form B2 Customized Extension SettingsExt Check Desired FeaturesForm C1 PARTNER-34D Phone Extensions programmed as shown circle choices 10 Form C2 Intercom AutodialerExt Form C3 PARTNER-18/18D PhoneExt Form C4 PARTNER-6 PhoneForm C5 MLS-34D Phone Intercom Ext Form C6 MLS-18D PhoneForm C7 MLS-12/12D Phone Form C8 MLS-6 Phone Disallowed Phone Number Lists #404 Form D Number ListsEmergency Phone Number List #406 Forced Account Code List #409 Code Name/Company Telephone Number2 Form E System Speed Dial NumbersIssue 1 January