Lucent Technologies 518-456-151 manual Emergency Phone Number List #406, External Hotline #311

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Emergency Phone Number List {#406}

You can create a list of emergency numbers that can be dialed at any time by any extension that has access to an outside line. The list can have up to 10 entries. Emergency numbers override all other dialing restrictions, including Night Service with a System Password.

NOTE: Various factors influence the effectiveness of dialing restrictions. Avoid putting 800 numbers in your Emergency Phone Number List. If you need to allow restricted users to access 800 numbers, put those numbers in an Al- lowed Phone Number List instead.

Important Notices

Consult your local phone directory to determine the numbers for police, fire, and ambulance service, because “911” is not available everywhere.

When programming emergency numbers and/or making test calls to emergency numbers:

1.Stay on the line and briefly explain to the dispatcher the reason for the call before hanging up.

2.Perform such activities during off-peak hours, such as in the early morning or late evening.

Example Emergency List

911

611 (local phone company service)

555-2345(Boss’s home)

555-4567(auto club)

555-1357(company doctor)

External Hotline {#311}

For each extension that has been designated as an External Hotline on Form B1, write the telephone number that is dialed automatically when the handset is lifted.

Forced Account Code List {#409}

If an extension has been designated for Forced Account Code Entry {#307} on Form B2, the user must dial an account code before an outside telephone number can be dialed. Account codes, each up to 16 digits in length, can be used to associate telephone calls with a particular department or client. Account codes print on SMDR call reports and on reports generated by call accounting packages.

If Forced Account Code Verification is desired, entries must be made in the Forced Account Code List {#409}. When the system verifies an account code, it compares only the first six digits of the user-entered account code to the entries in the Forced Account Code List. For a match to be successful, the user must dial at least the account code’s associated list entry, even though the user can dial up to 16 digits for an account code. Wildcard entries are allowed on this list.

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Contents Partner Advanced Communications System Contents Filling Out Planning Forms for the Customers IntroductionIdentifying a System Manager Customer TrainingForm a Supplemental Instructions System Configuration Configure Hardware for Hybrid ModeSystem Lines System Settings Line CoverageAuxiliary Equipment System Identify Telephone Attached to this Extension Form B1 Supplemental Instructions System ExtensionsWrite Name/Description Identify Auxiliary Equipment Attached to this ExtensionWrite Transfer Return Ext. No. #306 Identify Extension Settings if Different from Default Line Ringing CTPIdentify Restrictions/Permissions Identify Group AssignmentsForm C Supplemental Instructions Button Templates PARTNER-6 TelephoneIntercom Autodialer PARTNER-CA48 Intercom Autodialer Example TemplatesPARTNER-34D Telephone PARTNER-18 TelephoneButton Feature Summary Extension 10 FeaturesAuto Dialing Features Dial-Code Features MS-xx F13xxF18 Creating Disallowed and Allowed Lists Form D Supplemental Instructions Number ListsDisallowed Phone Number Lists #404 Allowed Phone Number Lists #407External Hotline #311 Forced Account Code List #409Emergency Phone Number List #406 Important NoticesForm E Supplemental Instructions System Speed Dial Numbers General GuidelinesSpecial Dialing Functions Form a System Configuration Form a System Configuration = 1 second on = 3 seconds on = 5 seconds on = Toggle Form B1 System Extensions Alert Extensions #606Button-6 StandardCharacter Codes Letters Numbers Form B1 System Extensions Form B2 Customized Extension Settings List#301 forExtensions individual* linesPooledWrite line numbers or pool access codes* in each Ext. Jack NoForm C1 PARTNER-34D Phone ExtOnly Form C2 Intercom Autodialer Extensions programmed as shown circle choices 10Check Desired Features Form C3 PARTNER-18 PhoneForm C4 PARTNER-6 Phone ExtÊ Ê ÊMake asÊ Ê Ê Form C5 MLS-34D PhoneForm C6 MLS-18D Phone Intercom ExtForm C7 MLS-12/12D Phone ExtForm C8 MLS-6 Phone Form D Number Lists ListEmergency Phone Number List #406 Forced Account Code List #409 Form E System Speed Dial Numbers Code Name/Company Telephone Number2518-456-151 Issue November