Lucent Technologies 518-456-151 manual Form a Supplemental Instructions System Configuration

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Form A Supplemental Instructions:

2

System Configuration

 

Salesperson completes items 1–12.

Sales Support Representative completes items 13–15.

6. Configure Hardware for Hybrid Mode

Check “Yes” if the customer wants line pooling capabilities; otherwise check “No.” This feature is available only if you are using PARTNER ACS R2.0 or later.

By default, the system is configured for Key mode. Changing to Hybrid mode requires Lucent Technologies Authorized Personnel to administer the system at installation.

IMPORTANT: In the U.S., a PARTNER ACS system installation for Hybrid mode requires Federal Communications Commission (FCC) registration informa- tion to be reported to the customer’s local telephone company. This includes the system’s operating mode (MF for Hybrid mode) and its FCC registration number, which can be found on the right side of the primary carrier. Although it is the customer’s responsibility to report FCC registration information, it is highly recommended that you report this information for the customer.

8. System Lines

Enter information about individual lines in the table. Be sure to list the lines assigned to all extensions first, followed by personal and dedicated lines.

Write R if Rotary (Dial Pulse) Line {#201}

Leave blank for touch-tone lines.

Hybrid Mode Only—Write auxiliary pool 881, 882, 883, or No Pool {#207} The default for Hybrid mode is all lines assigned to the main pool (880). To create auxiliary pools, specify the auxiliary pool access code 881, 882, or

883.To identify lines that can be assigned to pooled extensions as individual lines, write “No Pool.”

Line Coverage—You can select one per line

If desired, identify an automated answering option for incoming calls on each line. (If all calls on a line should be covered by a human operator, leave all line coverage columns blank for that line.) To avoid confusing callers, it is recommended that only one of the following options be used to handle incoming calls throughout the system.

AA

Automated attendant, which must be purchased separately.

DXD

Direct Extension Dialing (ACS R2.0 or later only) lets callers

 

dial extensions without waiting for the receptionist.

VMS-AA

Automated Attendant service of PARTNER MAIL™ or

 

PARTNER MAIL VS™, which must be purchased separately.

 

If the receptionist does not answer an incoming call, VMS-AA

 

lets the caller select an extension or route. Programmed using

 

option 1 of Group Call Distribution {#206} for Hunt Group 7.

ASA

Automatic System Answer (ACS R2.0 or later only) plays

 

a recorded message, then places the call on hold, disconnects

 

the call, or continues to ring available extensions.

Hunt Group

Hunt Group sends incoming calls directly to an extension in

 

the specified group 1–6. Programmed using option 1 of Group

 

Call Distribution {#206}.

VMS-Mail

Voice Mail coverage of personal line by PARTNER MAIL® or

 

PARTNER MAIL VS®, or the PARTNER Voice Messaging PC

 

Card which must be purchased separately. Sends unanswered

 

incoming calls directly to the line owner’s mailbox.

 

NOTE: You can use option 3 of Group Call Distribution {#206}

 

or Line Coverage Extension {#208} to specify VMS-Mail lines

 

for ownership. With the #206 option, calls are routed to the

 

user’s voice mailbox after four rings. The #208 option provides

 

more flexibility because calls are routed after the number of

 

rings specified with VMS Cover Rings {#117}, if the extension

 

has VMS Cover on. The user also can turn on Do Not Disturb

 

to send calls on the owned line immediately to VMS coverage.

Write Ext. No. for Call Cover {#208}

(ACS R2.0 or later only) If the customer wants a user who has a personal or individual line to be able to activate Call Coverage for that line, identify that user’s extension number in this column. Programmed using Line Coverage Extension {#208}.

NOTE: Only one owner can be assigned to a specific line. However, multiple lines can be assigned ownership of the same extension.

Write User’s Name for Personal or Owned Line or Identify Equipment for Dedicated Line

For a personal, owned, or dedicated line, write the user name or equipment description (for example, “Fax”); otherwise, leave blank. (If another user provides backup call coverage on the line, note the name of that user in parentheses.) Use Form B2 to record custom extension assignments.

Check if Caller ID Service

Check this column to indicate lines on which local telephone company Caller ID service is provided. For dial-code features that support this service, see Form C.

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Contents Partner Advanced Communications System Contents Introduction Identifying a System ManagerFilling Out Planning Forms for the Customers Customer TrainingConfigure Hardware for Hybrid Mode Form a Supplemental Instructions System ConfigurationSystem Lines System Settings Line CoverageAuxiliary Equipment System Form B1 Supplemental Instructions System Extensions Write Name/DescriptionIdentify Telephone Attached to this Extension Identify Auxiliary Equipment Attached to this ExtensionWrite Transfer Return Ext. No. #306 Identify Extension Settings if Different from Default Line Ringing CTPIdentify Restrictions/Permissions Identify Group AssignmentsForm C Supplemental Instructions Button Templates PARTNER-6 TelephoneIntercom Autodialer Example Templates PARTNER-34D TelephonePARTNER-CA48 Intercom Autodialer PARTNER-18 TelephoneExtension 10 Features Button Feature SummaryAuto Dialing Features Dial-Code Features MS-xx F13xxF18 Form D Supplemental Instructions Number Lists Disallowed Phone Number Lists #404Creating Disallowed and Allowed Lists Allowed Phone Number Lists #407Forced Account Code List #409 Emergency Phone Number List #406External Hotline #311 Important NoticesGeneral Guidelines Form E Supplemental Instructions System Speed Dial NumbersSpecial Dialing Functions Form a System Configuration Form a System Configuration = 1 second on = 3 seconds on = 5 seconds on = Toggle Form B1 System Extensions Alert Extensions #606Button-6 StandardCharacter Codes Letters Numbers Form B1 System Extensions Form B2 Customized Extension Settings List#301 forExtensions individual* linesPooledWrite line numbers or pool access codes* in each Ext. Jack NoExt Form C1 PARTNER-34D PhoneOnly Form C2 Intercom Autodialer Extensions programmed as shown circle choices 10Check Desired Features Form C3 PARTNER-18 PhoneForm C4 PARTNER-6 Phone ExtÊ Ê ÊMake asÊ Ê Ê Form C5 MLS-34D PhoneForm C6 MLS-18D Phone Intercom ExtForm C7 MLS-12/12D Phone ExtForm C8 MLS-6 Phone Form D Number Lists ListEmergency Phone Number List #406 Forced Account Code List #409 Form E System Speed Dial Numbers Code Name/Company Telephone Number2518-456-151 Issue November