Lucent Technologies 518-456-151 manual System Settings, Line Coverage

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9. System Settings

Receptionist answers calls during business hours?

If “Yes,” be sure to record settings on these forms that will allow

the receptionist to answer the phone before automatic coverage is applied.

Number of Lines {#104}

This programming procedure should be used only for installation—using it later erases custom settings for all extensions. After installation, use Line Assignment {#301} to assign lines and Pool Extension Assignment {#314} (ACS R2.0 or later only) to assign lines to pools.

Transfer Return Rings {#105}

The transfer return extension is identified on Form B1, Write Transfer Return Ext. No. {#306}.

Outside Conference Denial {#109}

To prevent all users from conferencing with more than one outside party, write “No” in the space provided.

Call Coverage Rings {#116}

Covered extensions are identified on Form A, Write Ext. No. for Call Cover {#208}. This feature is available only if you are using PARTNER ACS R2.0 or later.

VMS Cover Rings {#117}

This feature applies to all intercom calls, transferred calls (that is, outside calls transferred by VMS-AA and inside transferred calls), and outside calls on owned lines (those specified using Line Coverage Extension {#208}) for extensions that have VMS Cover or Automatic VMS Cover {#310} active.

Ring on Transfer {#119}

If Ring on Transfer is Not Active, callers hear silence unless Music on Hold is activated and an audio source is connected to the processor module.

Toll Call Prefix {#402}

If dialing a “0” or “1” to make long distance calls is not required, write “No” in the space provided.

System Password {#403}

Whoever knows the password can place any type of call at any time, regardless of dialing restrictions.

NOTE: If a System Password is programmed, it must be entered to turn Night Service on and off. Also, users at Night Service Group extensions must enter the password before placing outside calls—except Marked System Speed Dial numbers and numbers on the Emergency Phone Number List.

Star Code Dial Delay {#410}

Contact the local telephone company to determine whether there is a delay after a star code is dialed, but before returning a second dial tone as a prompt for the user to enter more digits. Write in the number of seconds (1–5) to match the delay interval in the space provided.

Music on Hold {#602}

If Music on Hold is Not Active or no audio source is connected, callers on hold hear silence.

10. Line Coverage

DXD

(ACS R2.0 or later only) If DXD was specified in Item 8, you can change the number of times that the phone should ring before the system answers. You must specify the message callers hear when the system answers. Be sure to specify a Direct Extension Dial Button {#113} for extension 10 on Form C to activate this feature.

VMS-AA

If VMS-AA was specified in Item 8, you can change the number of times that the phone should ring before the voice messaging system answers. You also can specify that the system should answer only when Night Service is off (Day only) or when Night Service is on (Night only). If Day only or Night only is selected, be sure to specify a Night Service Button {#503} for extension 10 on Form C to activate this feature.

ASA

(ACS R2.0 or later only) If ASA was specified in Item 8, you can change the number of times that the phone should ring before the system answers and indicate how the system should handle the call after the greeting plays. You must specify the message callers hear when the system answers. Be sure to specify an Automatic System Answer Button {#111} for extension 10 on Form C to activate this feature.

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Contents Partner Advanced Communications System Contents Identifying a System Manager IntroductionFilling Out Planning Forms for the Customers Customer TrainingSystem Lines Form a Supplemental Instructions System ConfigurationConfigure Hardware for Hybrid Mode Line Coverage System SettingsAuxiliary Equipment System Write Name/Description Form B1 Supplemental Instructions System ExtensionsIdentify Telephone Attached to this Extension Identify Auxiliary Equipment Attached to this ExtensionWrite Transfer Return Ext. No. #306 Line Ringing CTP Identify Extension Settings if Different from DefaultIdentify Group Assignments Identify Restrictions/PermissionsPARTNER-6 Telephone Form C Supplemental Instructions Button TemplatesIntercom Autodialer PARTNER-34D Telephone Example TemplatesPARTNER-CA48 Intercom Autodialer PARTNER-18 TelephoneAuto Dialing Features Button Feature SummaryExtension 10 Features MS-xx F13xx Dial-Code FeaturesF18 Disallowed Phone Number Lists #404 Form D Supplemental Instructions Number ListsCreating Disallowed and Allowed Lists Allowed Phone Number Lists #407Emergency Phone Number List #406 Forced Account Code List #409External Hotline #311 Important NoticesSpecial Dialing Functions Form E Supplemental Instructions System Speed Dial NumbersGeneral Guidelines Form a System Configuration Form a System Configuration = 1 second on = 3 seconds on = 5 seconds on = Toggle Alert Extensions #606 Form B1 System ExtensionsStandard Button-6Character Codes Letters Numbers Form B1 System Extensions List#301 forExtensions individual* linesPooled Form B2 Customized Extension SettingsExt. Jack No Write line numbers or pool access codes* in eachOnly Form C1 PARTNER-34D PhoneExt Extensions programmed as shown circle choices 10 Form C2 Intercom AutodialerForm C3 PARTNER-18 Phone Check Desired FeaturesExt Form C4 PARTNER-6 PhoneForm C5 MLS-34D Phone Ê Ê ÊMake asÊ Ê ÊIntercom Ext Form C6 MLS-18D PhoneExt Form C7 MLS-12/12D PhoneForm C8 MLS-6 Phone List Form D Number ListsEmergency Phone Number List #406 Forced Account Code List #409 Code Name/Company Telephone Number2 Form E System Speed Dial Numbers518-456-151 Issue November
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