Sterling 882.00278.00 software manual Parts and Service Department

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Please note that our address and phone information has changed. Please reference this page for updated contact information.

These manuals are obsolete and are provided only for their technical information, data and capacities. Portions of these manuals detailing procedures or precautions in the operation, inspection, maintenance and repair of the products may be inadequate, inaccurate, and/or incomplete and shouldn’t be relied upon. Please contact the ACS Group for more current information about these manuals and their warnings and precautions.

Parts and Service Department

The ACS Customer Service Group will provide your company with genuine OEM quality parts manufactured to engineering design specifications, which will maximize your equipment’s performance and efficiency. To assist in expediting your phone or fax order, please have the model and serial number of your unit when you contact us. A customer replacement parts list is included in this manual for your convenience. ACS welcomes inquiries on all your parts needs and is dedicated to providing excellent customer service.

For immediate assistance, please contact:

North, Central and South America, 8am – 5pm CST +1 (800) 483-3919 for drying, conveying, heating and cooling and automation. For size reduction: +1 (800) 229-2919.

North America, emergencies after 5pm CST (847) 439-5855

North America email: acsuscanadacustserv@corpemail.com

Mexico, Central & South America

Email: acslatinamericacustserv@corpemail.com

Europe, Middle East & Africa +48 22 390 9720

Email: acseuropecustserv@corpemail.com

India +91 21 35329112

Email: acsindiacustserv@corpemail.com

Asia/Australia +86 512 8717 1919

Email: acsasiacustserv@corpemail.com

Sales and Contracting Department

Our products are sold by a worldwide network of independent sales representatives. Contact our Sales Department for the name of the sales representative nearest you.

Let us install your system. The Contract Department offers any or all of these services: project planning; system packages including drawings; equipment, labor, and construction materials; and union or non-union installations.

For assistance with your sales or system contracting needs please Call:

North, Central and South America +1 (262) 641-8600 or +1 (847) 273-7700 Monday–Friday, 8am–5pm CST

Europe/Middle East/Africa +48 22 390 9720

India +91 21 35329112

Asia/Australia +86 512 8717 1919

Facilities:

ACS offers facilities around the world to service you no matter where you are located. For more information, please visit us at www.acscorporate.com

United States:

Asia/Australia:

India

 

 

 

ACS Suzhou

ACS India

ACS Schaumburg – Corporate Offices

Gat No. 191/1, Sandbhor Complex

1100 E. Woodfield Road

109 Xingpu Road SIP

Mhalunge, Chakan, Tal Khed,

Suite 588

 

 

Suzhou, China 215126

Dist. Pune 410501, India

Schaumburg, IL 60173

Phone: + 86 8717 1919

Phone: +91 21 35329112

Phone: + 1 847 273 7700

Fax: +86 512 8717 1916

Fax: + 91 20 40147576

Fax: + 1 847 273 7804

Europe/Middle East/Africa:

 

 

 

 

 

ACS New Berlin – Manufacturing Facility

ACS Warsaw

 

2900 S. 160

th

Street

 

 

Ul. Działkowa 115

 

New Berlin, WI 53151

 

Phone : +1 262 641 8600

02-234 Warszawa

Phone: + 48 22 390 9720

Fax: + 1 262 641 8653

Fax: +48 22 390 9724

 

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Contents A3 System Management Software Parts and Service Department Table of Contents Not to be released to floor operatorsWorking with the A3 Recipe Book Preface CopyrightPage Who should use this manual Frequently Asked Questions What are the system requirements for the PC?Software and Firmware Upgrades Tip of the Day New Configuration OptionsJob Report Manager Sterling SGB Communications DriverSystem requirements Installing A3Overview Installing A3 Checking your PCPage Page Installing the Windows XP Service Pack Checking the Internet Explorer versionInstalling the Internet Explorer 6.0 Upgrade Installing A3 Click the picture of the computer Click Continue Success, Click OK to complete Starting and exiting A3 To start A3 To exit A3Page Configuring the PLC What is an IP addressConfiguring the PC Page PC IP Running the Cables and Hardware to interconnect the system Port HubWiring the interconnection cables ALL Cables Must be RUN Through Conduit Page Configuring the Digi One IA Ethernet Module Page PC IP Running the Cables and Hardware to interconnect the system Configuring the Digi One IA Ethernet modules Page Page Page Page Page Using A3 Tip of the day Drop down menus Page Page Right click menus Page Status Bar on A3 Customizing A3 Page Page A3 options Security Options Verify Action OptionsHard Drive Options Application Screens Virtual Control Panel Virtual Control Panel Alarm Log Change Recipe Entry over 100% error message Total not 100% error message Recipe Not Totaling 100% Recipe Transferred message Recipe Book Batch Data Uptime Data Scada Scan Times Memory Status Data Parameters What is an A3 Device Object? Working with A3 Device ObjectsAdding new A3 Device Objects Add New Device DialogConfiguring a Newer AB OS/OA Device Page Page Configuring an Older Proprietary OS/OA, OL, or OFC Adding a Legacy DevicePage Page Page Checking the Device you’re about to Add Device Type Icons Deleting a device Device StatesEditing an existing device What is the A3 Recipe Book Working with the A3 Recipe BookAccessing the Recipe Book A3 Recipe BookCreating a stored recipe Viewing a stored recipeDeleting stored recipes You cannot print a single recipe by itselfEditing Existing stored recipes Printing the recipe bookLoading a stored recipe into a device Total not 100% error message Recipe Not Totaling 100% Recipe Transferred message Working with the Report Manager What is the Report Manager Accessing the Report ManagerAutomatic vs. Manually generated reports Frequency of ReportsConfiguring what is included in the Reports Report OptionsSaving the reports Saving the ReportsUsing Manually generated Reports Job Report Manager Sample Reports using Automatic Generation Automatically generated reportsSample Reports using Manual Generation Job Reports Manually generated reports in blueSample Reports Page Page Working with the configuration file What is the configuration fileOpening a previously saved configuration file Setting the system back to defaultsSaving the configuration Location of the configuration fileWhat is the A3 System Log file Working with the A3 System Log fileWhat is logged in the file A3 System LogLocation of the file Troubleshooting Solution How to trouble shoot a PC problem Problem How to trouble shoot a communication problem Page Page Solution Solution 01T00BTest String6C Solution Page Where to go for further help Page Page Service Notes Service Notes Parts Department