Xantrex Technology TS400 manual Warranty and Product Information

Page 71

Warranty and Product

Information

Warranty

What does this warranty cover? This Limited Warranty is provided by Xantrex Technology, Inc. ("Xantrex") and covers defects in workmanship and materials in your TS400 Sine Wave Inverter. This warranty lasts for a Warranty Period of 12 months from the date of purchase at point of sale to you, the original end user customer.

What will Xantrex do? Xantrex will, at its option, repair or replace the defective product free of charge, provided that you notify Xantrex of the product defect within the Warranty Period, and provided that Xantrex through inspection establishes the existence of such a defect and that it is covered by this Limited Warranty.

Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and building replacement products. Xantrex reserves the right to use parts or products of original or improved design in the repair or replacement. If Xantrex repairs or replaces a product, its warranty continues for the remaining portion of the original Warranty Period or 90 days from the date of the return shipment to the customer, whichever is greater. All replaced products and all parts removed from repaired products become the property of Xantrex.

Xantrex covers both parts and labor necessary to repair the product, and return shipment to the customer via a Xantrex-selected non-expedited surface freight within the contiguous United States and Canada. Alaska and Hawaii are excluded. Contact Xantrex Customer Service for details on freight policy for return shipments outside of the contiguous United States and Canada.

How do you get service? If your product requires troubleshooting or warranty service, contact your merchant. If you are unable to contact your merchant, or the merchant is unable to provide service, contact Xantrex directly at:

Phone:

1-800-670-0707

(toll free)

 

1-604-422-2777

(direct)

Fax:

1-604-420-2145

 

Email:

CustomerService@xantrex.com

Direct returns may be performed according to the Xantrex Return Material Authorization Policy described in your product manual. For some products, Xantrex maintains a network of regional Authorized Service Centers. Call Xantrex or check our website to see if your product can be repaired at one of these facilities.

In any warranty claim, dated proof of purchase must accompany the product and the product must not have been disassembled or modified without prior written authorization by Xantrex.

Proof of purchase may be in any one of the following forms:

The dated purchase receipt from the original purchase of the product at point of sale to the end user, or

The dated dealer invoice or purchase receipt showing original equipment manufacturer (OEM) status, or

The dated invoice or purchase receipt showing the product exchanged under warranty

975-0055-01-01

WA–1

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Contents TS400 Sine Wave Inverter Page TS400 Sine Wave Inverter DWHDQG5HYLVLRQ Organization PurposeScope AudienceConventions Used Related Information Acronyms and TerminologyPage General Precautions Important Safety InstructionsExplosive Gas Precautions Precautions When Working With BatteriesFCC Information to the User Page Contents Operation TroubleshootingSpecifications Battery Types and Sizes975-0055-01-01 Xiii Xiv Introduction How TS400 Works Premium Power and Ease of Use7KLVSURWHFWLRQIHDWXUH« Comprehensive ProtectionHdwxuh Hvfulswlrq TS400 FeaturesFront Panel Hvfulswlrq Back PanelPart number of Remote Switch Optional Accessory Remote SwitchDimensions of Remote Switch Installation Inverter IntroductionInstallation Codes Preparing for InstallationMaterials List Installation Tools and MaterialsMaterials for AC output hardwiring Overview Installing the TS400Designing Your Installation Choosing a Location Battery Requirements Hdfkfdeoh DC CablesTo mount your TS400 Mounting Your InverterTo connect the chassis ground Connecting the Chassis GroundTo install the remote switch Installing the Optional S400 Remote Switch3Connecting Cable to the TS400 To prepare the DC cables Getting Ready to Connect the DC CablesGuidelines for Routing the DC Cables Routing the DC Cables5Connection Order for DC Cables Connecting the DC CablesTo connect the DC cables To connect your AC equipment to the Gfci outlets Connecting Your Equipment to the Gfci OutletsTo hardwire the AC output connections Hardwiring the AC Output7Removing the 3 Screws on the Wiring Box Access Panel 8Completing the Hardwiring To test the TS400 Testing Your InstallationPerforming Checks Prior to Initial Start-up 9Inverter Dimensions 10S400 Remote Switch Mounting Template Scale approximately Operation Panel of the TS400 on page 1-4 in the Introduction chapter Front Panel FeaturesTo turn the TS400 on Turning the TS400 to Standby When Not in UseOperating the TS400 Turning the TS400 On2S400 Remote Switch Using the Optional S400 Remote SwitchRestarting or Operating Multiple Pieces of Equipment Recovering from Low Battery Voltage ShutdownTo recover from a low battery voltage shutdown Recharging Your BatteriesLjkw Roru 6WDWXV $FWLRQ Monitoring the Operating StatusDxow 6WDWXV $FWLRQ Resetting After a Fault or ShutdownPage Troubleshooting Front Panel Troubleshooting Reference3UREOHP 3RVVLEOH&DXVH 1Troubleshooting Reference3UREOHP 3RVVLEOH&DXVH 6ROXWLRQ Specifications Physical Specifications with Projections Electrical SpecificationsFan Cooling System Regulatory ApprovalsPage Battery Types and Sizes Deep-Cycle Batteries Battery TypesAutomotive Starting Batteries Battery Size 7LPHSHUD\ Dssoldqfh $SSOLDQFH Dwwv +RXUV Estimating Battery RequirementsBattery Sizing Example To determine how much battery capacity you needBattery Sizing Worksheet Two Batteries Connected In Parallel Using Multiple BatteriesTwo Separate Battery Banks Battery Tips 6WDWHRI&KDUJH Warranty Warranty and Product InformationExclusions DisclaimerProduct Out of Warranty Service Return Material Authorization PolicyReturn Procedure Information About Your System Information About Your SystemIndex IX-2 975-0055-01-01 IX-3 IX-4 Page Xantrex Technology Inc