Akai MPK61, MPK88 manual Troubleshooting

TROUBLESHOOTING

PROBLEM	CAUSE	SOLUTION
		Please make sure that the MPK61/MPK88 is
The display does not light		connected to your computer and that the computer
	No power.	is powered on.
up.
		If using a power adapter, please make sure that the
		adapter is plugged into a live power outlet.
		Check your computer’s USB connection to confirm
		that the MPK61/MPK88 is recognized. If necessary,
	MPK61/MPK88 not	replug the connection and restart your computer.
	properly connected.	If controlling an external hardware module, make
		sure that the MIDI cable is connected from the
		MPK61/MPK88 to the device’s MIDI IN port.
	MPK61/MPK88 connected	Restart the software application with the controller
	after software application
		plugged in.
	has started.
No sound from target	Problem is caused by use	Unplug the MPK61/MPK88 from the USB hub and
device.	of a USB hub.	connect directly to the computer.
		Ensure that the MPK61/MPK88 or “USB” MIDI
	Software application not	device is listed as an active MIDI source in your
	set to receive MIDI data	application. Usually, the MIDI settings can be
	from the MPK61/MPK88.	accessed through the application’s Preferences
		menu.
	MPK61/MPK88’s MIDI	Make sure that the MPK61/MPK88 is sending MIDI
	channel not the same as
		information on the channel that the target device
	application’s incoming MIDI
		expects.
	chanel.
	Sustain pedal was plugged	Turn the unit’s power off, wait a moment and then
	in after the MPK61/MPK88
		turn it on again.
Notes sustain continuously.	was powered on.
	Stuck notes due to	Turn the unit’s power off, wait a moment and then
	incomplete MIDI data.	turn it on again.
Sustain pedal works in	Sustain pedal was plugged	With the pedal plugged in, turn the unit’s power off,
	in after power was turned
reverse.		wait a moment, and turn it on again.
	on.
Arpeggiator and Note	Clock source on	In Global Mode, change the MIDI Clock setting to
Repeat features are not		“External”. Also, make sure that the software you
	MPK61/MPK88 set to
synchronized to my clock		are using is set to send MIDI Clock to the
	“Internal”.
source.		MPK61/MPK88.
Arpeggiator and Note
Repeat features are not	Software DAW is not in	If your software DAW is not playing, it will not be
working and my Seq/DAW	play mode.	sending clock.
is sending clock.
My fader, knob or mod	Controller minimum value	Edit the controller and set the minimum value to be
	is set higher than its
wheel works in reverse.		lower than the maximum.
	maximum.
	Software does not support	Edit the transport control to send MIDI messages
Transport control does not	MMC messages, MIDI	instead. Make sure that the Transport mode you are
work.	START/STOP or the MIDI	using on the MPK matches the receive modes of
	CC mode.	your software.
I am only hearing one	16 Level function is	When engaged, the 16 Level function will map the
sound when I hit different		last hit pad to all 16 pads. Deactivate 16 Level to
	engaged.
pads		return to normal operation.
		When engaged, the Full Level function will cause all
The pads always play at	Full Level feature is	the pads to output maximum velocity, no matter how
maximum velocity (127).	engaged.	hard they are hit. Turn off Full Level to return to
		normal operation.

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