KRK ERGO manual Calibration Mic level is not loud enough

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9. Troubleshooting

The Calibration Mic level is not loud enough.

•Turn up the volume on your speakers. The speakers need to excite your room in order for ERGO to measure it accurately.

•Turn up the volume on ERGO. The volume control should point to the word “Volume.” This is the 0 dB point for the volume control.

I installed ERGO as a FireWire device, and now my other XYZ FireWire interface is gone.

This should not happen on Macs, since the Mac OS can aggregate, or combine, multiple devices into a single interface. Windows users have a couple of options:

•Windows systems can only have a single ASIO device. Use your main ASIO device when tracking, and switch to ERGO ASIO when mixing down.

•Take a SPDIF or analog out from your existing FireWire interface and plug it into ERGO. In this mode, you can unplug ERGO from its FireWire port and power up using the external power adapter. ERGO's SPDIF Inputs and converters are of the highest quality, so there will be no degradation when using this approach. In fact, if your DAW is “dialed in”, we suggest that you use this approach. Also, this is the only approach to use for Pro Tools rigs.

•Use the WDM drivers. Windows can aggregate WDM devices. Latency may increase when using WDM instead of ASIO jacks (oops).

Using a Mac, I cannot see ERGO as a FireWire device.

•ERGO needs Leopard (10.5.x) or later.

Check www.krkergo.com for detailed instructions on how to enable workarounds for other OS versions.

ERGO Rocks! But, I want to mix in surround. Can I use 2 or more ERGOs for this?

•No. Surround has other issues. Keep checking www.krkergo.com for exciting ERGO developments.

I know I’m only supposed to hear out of my right speaker, but that’s not happening.

If you’re getting no sound:

• Make sure that your speakers are plugged into the speaker jacks (oops).

If you’re getting sound out of your left speaker:

• Check to see that your connectors aren’t crossed and plugged in the wrong jacks.

While listening my mix in Global Mode, I do not perceive it in the same way than when I monitoring it in Focus Mode. Is there any technical reason?

•In Focus mode, ERGO is correcting for time and frequency domain problems. However, in Global mode, ERGO is only fixing frequency domain problems. This makes sense, considering that in Global mode ERGO’s processing power is correcting a much larger area so is almost impossible to correct both time and frequency issues in this scenario.

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Contents Page Contents Introduction Introduction Mac OS X 10.5 or later. PC Introduction Ergo Panels and Connections SpdifErgo Panels and Connections Ergo Panels and Connections Setting up Ergo and your Mixing Environment Focus1 / Listening Position Adding a Subwoofer Setting up Ergo and your Mixing Environment Setting up Ergo and your Mixing Environment Setting up Ergo and your Mixing Environment Ergo Control Panel Description Ergo Calibration Software Ergo Cal Calibration Speaker Mode Ergo Calibration Software Ergo Cal Ergo Calibration Software Ergo Cal Tick tock, tick tock... Figure Ergo Calibration Software Ergo Cal Room Correction Then, click YES to store your measurements Figure Ergo Calibration Software Ergo Cal Using Ergo in several DAW Environments Foolproof set upUsing Ergo in several DAW Environments Generic DAW Configurations Specific DAW Configurations Audio Device, select Ergo Asio NuendoTroubleshooting Calibration Mic level is not loud enough Troubleshooting Specifications Appendix Glossary of Terms Appendix Glossary of Terms LITK00027 REV-A 8/22/2008
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