KRK ERGO manual Troubleshooting

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9. Troubleshooting

While using ERGO in WDM Mode, I’m not able to select a buffer size value from the Control Panel.

•That is the expected behavior. To manually select a buffer size, select ASIO from the Control Panel.

I’m having problems loading the necessary ERGO drivers. I’m using a Mac OS X running AppleFWAudio2.1. What should I do?

•Until a permanent fix is released, follow these instructions to install AppleFWAudio2.0.1:

•Log onto http://developer.apple.com/sdk/ and download the FireWire SDK 24 for Mac OS X. A file will download called FireWireSDK24.dmg. Double click this file. From here, double click the FireWireSDK23.pkg file. This will launch the installer. Follow the instructions and prompts that appear.

•Once installed, select Macintosh HD/Developer/ FireWireSDK23/FireWireComponents/FireWire Audio 2.0.1 and launch the installer by double clicking AppleFWAudio-2.0.1fc1-e8.pkg. Follow the instructions and prompts that appear. You will be prompted to reboot your computer.

•Once your computer has rebooted, you may verify that the update has been performed from System Profiler by viewing the AppleFWAudio extension. Select the Apple icon and then About this Mac. From here, select the More Info button.

•In the left hand pane under Software, select Extensions. After the Extensions list populates, read the version of AppleFWAudio that installed–which should be 2.0.1. ERGO drivers should now install properly.

To contact KRK Service & Support, send an e-mail to service@krksys.com or call us at (954) 316.1580.

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Contents Page Contents Introduction Introduction Mac OS X 10.5 or later. PC Introduction Spdif Ergo Panels and ConnectionsErgo Panels and Connections Ergo Panels and Connections Setting up Ergo and your Mixing Environment Focus1 / Listening Position Adding a Subwoofer Setting up Ergo and your Mixing Environment Setting up Ergo and your Mixing Environment Setting up Ergo and your Mixing Environment Ergo Control Panel Description Ergo Calibration Software Ergo Cal Calibration Speaker Mode Ergo Calibration Software Ergo Cal Ergo Calibration Software Ergo Cal Tick tock, tick tock... Figure Ergo Calibration Software Ergo Cal Room Correction Then, click YES to store your measurements Figure Ergo Calibration Software Ergo Cal Foolproof set up Using Ergo in several DAW EnvironmentsUsing Ergo in several DAW Environments Generic DAW Configurations Specific DAW Configurations Nuendo Audio Device, select Ergo AsioTroubleshooting Calibration Mic level is not loud enough Troubleshooting Specifications Appendix Glossary of Terms Appendix Glossary of Terms LITK00027 REV-A 8/22/2008
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