![Troubleshooting](/images/new-backgrounds/21830/21830141x1.webp)
Troubleshooting
If you have any trouble using the HTX- 22HD, look for a solution in this section. If you can’t resolve the issue yourself, contact your Onkyo dealer.
Before you contact your Onkyo dealer, try resetting the
To reset the
Note that resetting the
Power
Can’t turn on the
•Make sure that the power cord is plugged into the wall outlet properly.
•Unplug the power cord from the wall outlet, wait 5 seconds or more, then plug it back in again.
Audio
There’s no sound or it’s very quiet
•To listen to an audio source that’s connected to an HDMI input, make sure that input is assigned to an input selector (page 37).
•To listen to an audio source that’s connected to an OPTICAL, COAXIAL, or LINE input, make sure that input is assigned to an input selector (page 36).
•Make sure you’ve selected the appropriate input selector (page 39).
•Check the volume (page 39). The
•Make sure that all audio connecting plugs are pushed in all the way (page 21).
•Make sure that the cables are properly connected to the output jacks on the source component.
•Make sure that the polarity of the speaker cables is correct, and that the bare wire is in contact with the metal part of each speaker terminal (page 21).
•Make sure that the speaker cables are not short- ing.
•Check the digital audio output settings on the source component. On some game consoles, such as those that can play DVDs, the default setting is off.
•With some
•If your turntable doesn’t have a phono preamp
•If your turntable uses an MC cartridge, you must connect an MC head amp, or an MC transformer and a phono preamp.
•Check the speaker settings (pages 56).
•If the digital signal format is set to PCM or DTS, set it to Auto (page 70).
•If there’s no sound from a DVD player connected to an HDMI IN, check the DVD player’s output settings, and be sure to select a compatible audio format.
Only the front speakers produce sound
•When the Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.
•Check the Speaker Configuration (page 56).
Only the center speaker produces sound
•If you use the Dolby Pro Logic IIx Movie or Dolby Pro Logic IIx Music listening mode with a mono source, such as an AM radio station or mono TV program, the sound will be concen- trated in the center speaker.
•Check the Speaker Configuration (page 56).
The center speaker produces no sound
•When the Stereo or Mono listening mode is selected, the center speaker produces no sound (page 49).
•Check the Speaker Configuration (page 56).
The surround speakers produce no sound
•When the Stereo or Mono listening mode is selected, the surround speakers produce no sound.
•Depending on the source and the current listen- ing mode, not much sound may be produced by the surround speakers. Try another listening mode (page 42).
•Check the Speaker Configuration (page 56).
71