Troubleshooting

CHAPTER 8

Most problems are easy to fix. Consult the troubleshooting table for common problems and their solutions. If you continue to experience problems, call us at 1-866-NEUTON1(638-8661)for help.

Troubleshooting Table

SYMPTOM

Cart does not run.

The Cart was running but suddenly stopped.

POSSIBLE CAUSE

⇒The battery could be undercharged. Recharge the battery after each use. Make sure the cables are attached to the battery’s terminals. Make sure that the charger is properly plugged in to your Cart and that the charger is plugged into the wall. Make sure that there is power to the wall outlet you are using to charge the battery.

⇒The charger might not be working. Use a voltage meter to test it (there is no other sure way to tell if your charger is working). If you suspect there is a problem with your charger, contact us at 1-866-NEUTON1(638-8661).

⇒The safety fuse could be tripped. Each Cart has a built-in safety fuse. A fuse may “trip” and shut down your Cart if your Cart is overloaded or if the conditions are too severe. The fuse automatically resets itself after approximately 5 seconds, after which you can use your Cart. To avoid the fuse from continuously tripping, do not overload your Cart (by exceeding the weight limits), do not drive up extremely steep hills, and do not run into fixed objects (which can cause the wheels to stop spinning while power is still being supplied to the motors). If the fuse continually trip under normal working conditions, contact us at 1-866-

NEUTON1 (638-8661).

⇒Check all wires and connectors; they could be loose. Make sure the battery connectors are secure and the wire harness connection is snug.

⇒If the battery is old or not cared for properly, it might be dead. If you are not sure that you have a dead battery, you can have it tested at a local battery supplier.

⇒The electrical switches might be damaged or corroded because they were exposed to water or moisture, or they can simply wear down from extensive use. Contact us at 1-866-NEUTON1(638-8661)and we’ll help you diagnose and repair the problem.

⇒The motor might be damaged. Contact us at 1-866-NEUTON1(638-8661)and we’ll help you diagnose and repair the problem.

⇒Check all wires and connectors; they could be loose. Make sure the battery connectors are secure and the wire harness connection is snug.

⇒The safety fuse could be tripped. Each Cart has a built-in safety fuse. A fuse may “trip” and shut down your Cart if your Cart is overloaded or if the conditions are too serve. The fuse automatically resets itself after approximately 5 seconds, after which you can use your Cart. To avoid the fuse from continuously tripping, do not overload your Cart (by exceeding the weight limits), do not drive up extremely steep hills, and do not run into fixed objects (which can cause the wheels to stop spinning while power is still being supplied to the motors). If the fuse continually trips under normal working conditions, contact us at 1-866- NEUTON1 (638-8661).

CALL TOLL FREE 1-866-NEUTON1