Napoleon Grills PRO 500 manual Pressure to equalize. See lighting instructions

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17

Problem

Possible Causes

Solution

Burner output on “high”

Lack of gas.

Check gas level in propane cylinder.

setting is too low.

 

 

(Rumbling noise and

Supply hose is pinched.

Reposition supply hose as necessary.

fluttering blue flame at

 

 

burner surface.)

Dirty or clogged orifice.

Clean burner orifice.

 

Spider webs or other matter in

Clean out venturi tube.

 

venturi tube.

 

 

Propane regulator in “low flow”

Ensure lighting procedure is followed carefully. All

 

state.

gas grill valves must be in the off position when the

 

 

tank valve is turned on. Turn tank on slowly to allow

 

 

pressure to equalize. See lighting instructions.

 

 

 

Infrared burner (if

Ceramic tiles overloaded with

Turn burner off and allow to cool for at least two

equipped) flashes back

grease drippings and build-up.

minutes. Relight burner and burn on high for at least

(during operation the

Ports are clogged.

five minutes or until the ceramic tiles are evenly glowing

burner abruptly makes

 

red.

a loud “whoosh” sound,

 

 

followed by a continuous

Burner overheated due to

Ensure that no more than 75% of the grill surface is

blow-torch type sound

inadequate ventilation (too much

covered by objects or accessories. Turn burner off and

and grows dim.)

grill surface covered by griddle

allow to cool for at least two minutes, then relight.

 

or pan.)

 

 

Cracked ceramic tile.

Allow burner to cool and inspect very closely for

 

 

cracks. If any cracks are found, contact your authorized

 

 

Napoleon dealer to order a replacement burner

 

 

assembly.

 

Leaking gasket surrounding the

Contact your authorized Napoleon dealer for

 

ceramic tile, or a weld failure in

instructions on ordering a replacement burner

 

the burner housing.

assembly.

 

 

 

Pilot will not light.

Lack of gas.

After turning pilot knob to high, wait approximately

(if equipped)

 

20-30 seconds for air to purge the gas supply line while

 

 

pressing igniter. Fill propane cylinder. During initial

 

 

set-up or after tank has been refilled, it is best to light

 

 

one of the tube burners before lighting the pilot burner.

 

 

This enables the gas to reach the valves on the manifold

 

 

more quickly.

 

Obstruction in pilot orifice.

Clean pilot orifice.

 

Electrode wire loose or off.

Replace lead wire.

 

Dirty pilot electrode.

Clean pilot electrode.

 

Pilot is actually lit.

The pilot flame, especially on natural gas units is very

 

 

difficult to see. Place your hand 1 in. (2.5 cm) above grill

 

 

surface over the pilot burner to feel for heat.

 

 

 

www.napoleongrills.com

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Contents If YOU Smell GAS PRONapoleon GAS Grill PRESIDENT’S Limited Lifetime Warranty Safe Operating Practices Dimensions Gas Hook-Up Instructions Propane Cylinder SpecificationsGeneral Information Page Leak Testing Instructions Lighting Instructions Cooking Instructions Replacement Screen N565-0002 Infrared Heat Infrared Grilling ChartCleaning Instructions Maintenance Instructions Page Replacement Screen N565-0002 Problem Possible Causes Solution TroubleshootingPressure to equalize. See lighting instructions Record information here for easy reference Ordering Replacement PartsWarranty Information Avertissement Conditions Et Limitations Garantie À VIE Limitée DU PrésidentPratiques Sécuritaires D’utilisation Dimensions Spécifications Pour La Bonbonne De Propane Information GénéraleInstructions De Branchement Du Gaz Avertissement Test De Détection De Fuites Fermez Instruction D’allumageInstructions D’opération Écrans de rechange N565-0002 Tableau de cuisson à l’infrarouge Chaleur InfrarougeNettoyage Pour ajuster le volet d’air Instructions D’entretienÉcrans de rechange N565-0002 Guide De Dépannage Problème Causes possibles SolutionsLa peinture semble Accumulation de graisse sur les Inscrivez l’information ici pour y avoir accès facilement Commande De Pièces De RechangeInformation Sur La Garantie Pour Commencer Getting StartedN570-0086 #14 x 1/2 810mm Propane Only Propane Seulement Propane Only N570-0086 #14 x 1/2 Disposable grease tray jetable du récipient à graisse N570-0086 #14 x 1/2 810mm N430-0002 N570-0038 1/4-20 X 1/2 810mm N105-0015 Page AVERTISSEMENT! Ne serrez pas 500RSIB N715-0093 N520-0035 N305-0085 Instructions D’assemblage De L’ensemble De Rôtissoire Rotisserie Kit Assembly InstructionN160-0002 Page Leak Testing Instructions Test De Détection De Fuites Parts List / Liste DES Pièces PRO500RB Description 500RB Parts List / Liste DES Pièces PRO500RB Parts Diagram / Liste DES Pièces PRO500RB Parts List / Liste DES Pièces PRO500RSIB Parts List / Liste DES Pièces PRO500RSIB Standard Propane units only Compris Parts Diagram / Liste DES Pièces PRO500RSIB Accessories & Parts Order Form BON DE Commande Pour PIÈCES/ACCESSOIRES N415-0248