Panasonic KX-VC500 manual If These Messages Appear

Page 91

Additional Information

If These Messages Appear

Message

Call FAILED. Encryption settings (On/Off) must match. Please change the encryption setting on one side and try again.

Call Failed due to wrong encryption password. Please contact your installer.

Check the Main Camera connection.

Unable to register, the contact list is full.

Invalid IP Address.

Invalid Subnet mask.

Invalid Default Gateway.

Invalid Date/Time.

PC is not connected.

Check connection.

Cause and Solution

•The encryption settings do not match those of the other party in a video conference call.

→Change the encryption settings to match those of the other party. (Page 64, Page 72)

•The encryption password settings do not match those of the other party in a video conference call.

→Contact your dealer.

•A cable or cord is not properly connected.

→Check that all cables to the KX-VC500 are connected properly. (Page 15)

•The signal input from the main video camera is invalid.

→A valid signal cannot be received from the connected main video camera. Contact your dealer.

•The contact list has reached its maximum capacity. → Delete unneeded contacts. (Page 59)

•The format of the entered IP address is invalid.

→Enter the IP address correctly, in the format XXX.XXX.XXX.XXX (decimal values separated by periods). For values of only 1 or 2 digits, enter these numbers as they are. Do not enter like [.001].

Example: The IP address is [192.168.0.1].

–Correct entry: [192.168.0.1]

–Wrong entry: [192.168.000.001]

Multicast or broadcast addresses cannot be used.

•The input subnet mask is invalid. → Enter a valid subnet mask.

•The input default gateway is invalid. → Enter a valid default gateway.

•Enter a date within the valid parameters.

→Enter a date between January 1, 2009, and December 31, 2035.

•A cable or cord is not properly connected.

→Check that all cables to the KX-VC500 are connected properly. (Page 49)

•The computer is not turned on. → Turn on the computer.

•The computer is not set to output from its external monitor video out port.

→Change the computer’s settings so that video is output from the external monitor port.

Document Version 2010-10

Operating Manual

91

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Contents Operating Manual Stabilized Communication Quality Feature HighlightsLifelike Visual Communication Simply Operated Visual CommunicationEncrypted Communication TrademarksOpen Source Software Selectable Video SourcePrecaution Table of Contents Input Power and Ground Connection For Your SafetyOperating Safeguards Installation Power Keep the device at least 10 cm 4 in away from all walls About the Operating EnvironmentAbout Moving the Device OtherPreventing Data Disclosure Data SecurityPrivacy and Right of Publicity Preventing Data LossFCC Caution Federal Communications Commission RequirementsMain Unit Front Part Names and UsageMain Unit Back Remote Control MIC Mute button Boundary Microphone Optional AccessoryFederal Communications Commission Requirements For Canada UsersStatus LED PatternsScreen Standby LED patternPreparation Boundary Microphone optional Connecting KX-VC500General-purpose microphone Display and Main Video Camera System Layout ExamplesNoisy Noise Level Micro Phone DBsplARoom Amplifier/Active Speaker Connection Connecting the Display with a Component CableTurning the Power On/Off Home Screen Idle Screen Screen DisplayMenu List Menu Screen Idle ScreenVideo Conference Call Screen Calling from the Home Screen Operation with the Main Unit Making a Video Conference CallStarting a Video Conference Select Contact List using and press Enter ABC Starting a Video Conference Calling by Entering an IP Address Example When using Input screenStarting a Video Conference Outgoing Call History Calling from the Call HistoryIncoming Call History Starting a Video Conference Answering a Video Conference Call When Manual Answer is SetWhen Automatic Answer is Set Other Site Layout Both Sites Layout This Site Layout Press LayoutPress Layout Display Example When using LayoutScreen Layout Press Layout Changing the Screen Layout Remote sites All Sites This Site Press Volume + Adjusting the VolumeMuting the Microphone Muting the Microphone Operation with the Remote ControlPress MIC Mute Reducing Microphone Noise Press Tone Adjusting the ToneDisplaying a Computer’s Screen Connecting the ComputerDisplaying the Computer’s Screen ResolutionRefresh Rate Hz Displaying Other Video Sources Displaying the Sub Video Camera’s Image Connecting the Sub Video CameraPress Camera Sub Displaying the Sub Video Camera’s ImageDisplaying Other Video Sources Press Camera Main Displaying a Still Image from the Sub Video CameraPress Status Displaying the Connection StatusDisplaying Unit Information Registering a Multiple-party Contact Adding Contacts to the Contact ListRegistering a New Contact Registering a Single-party ContactUse to select Site 1, Site 2 or Site Editing Contact InformationDeleting a Contact Multi-Point Use to select 2 sites or 3 sitesRegistering a Contact from the Call History Setting the Unit Name Changing System SettingsUse to select System Settings and press Enter Use to select Network Settings and press Enter Setting the Date and TimeMaking Network Settings Making Sound SettingsWelcome Screen Vol Ringback Tone Vol Ring Tone Vol Making Connection SettingsOn default Displays the guide OFF Hides the guide Setting the Mic Position automatically Setting the Mic PositionDisplay Unit Information Setting the Mic Position manually Mic 1 Right side Mic 2 Center Mono Mic 3 Left side When Remote ID enable is set to OFF Making Remote Control SettingsRemote ID enable Use to select on or OFF default When Remote ID enable is set to onPerforming Self Diagnosis Performing a Network TestUse to select Remote access and press Enter Performing Remote MaintenanceMaking Language Settings Logging in to the Administrator MenuUse to select Language Setting and press Enter Making Software Update Settings Making Encryption SettingsAccess mode Use to select Admin default or User When Automatic Version Check is set to on Use to select Update Settings and press EnterAutomatic Version Check Use to select on or OFF default Use to select Software update and press EnterUse to select Update Software Now and press Enter Making Screen Standby SettingsPerforming System Initialization Making Administrator Password SettingsUse to select Standby Setting and press Enter Use to select Password Settings and press EnterUse to select Select local site and press Enter Making Local Site SettingsRegistering a Local Site Use to select System Initialize and press EnterEditing Local Site Information Selecting a Local SiteDeleting Local Site Information Inputting Letters and Numbers Å Æ B C O Ô Œ É f D E É Deleting an Input Character Switching the Input ModeInserting Characters Changing the Remote Control Batteries Cleaning the Unit Basic Operation TroubleshootingProblem Cause and SolutionProblem Problem Audio Default MIC Mute set is set to onSystem Settings Message If These Messages AppearMessage Message Message Miscellaneous MPEG-4 AAC LD System SpecificationsIndex Copyright When you ship the product

KX-VC500 specifications

The Panasonic KX-VC500 is a cutting-edge video conferencing system designed to meet the demands of modern businesses seeking effective communication solutions. It integrates advanced technology to deliver high-quality video and audio, ensuring an immersive experience for remote meetings and collaborations.

One of the standout features of the KX-VC500 is its ability to support high-definition video conferencing at 1080p resolution. This capability ensures that participants experience crystal-clear visuals, making remote interactions feel more personal and engaging. The system is equipped with a powerful camera that offers a wide-angle view, allowing multiple participants to be captured in a single frame, which is particularly beneficial for larger meeting rooms.

Audio quality is critical in video conferencing, and Panasonic addresses this with its superior audio technology. The KX-VC500 includes advanced noise suppression and echo cancellation features, ensuring that voices are clear and distractions are minimized during discussions. Participants will appreciate the natural sound quality, making conversations flow smoothly without the interruptions commonly seen in standard conferencing equipment.

The KX-VC500 supports flexible connectivity options, allowing users to integrate it with various network types such as IP and ISDN. This versatility is crucial for organizations that operate across different locations or require the ability to contact multiple clients or partners using different systems. Additionally, the device is easy to set up and can be managed remotely, which reduces the burden on IT support and enhances operational efficiency.

Security is a top priority for businesses, and Panasonic has incorporated encryption technologies within the KX-VC500 to safeguard communications. This ensures that sensitive information shared during video calls remains confidential and secure.

Further enhancing user experience, the system is compatible with various endpoint devices, including computers and tablets. This flexibility enables users to join meetings from different platforms, promoting greater collaboration across diverse teams.

In summary, the Panasonic KX-VC500 stands out as a superior video conferencing solution, combining high-definition video, exceptional audio quality, flexible connectivity, and robust security features. It is an ideal choice for companies looking to enhance communication, foster collaboration, and streamline remote working practices in an increasingly digital world.
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