Kenmore 625.38356, 625.39356 owner manual Possible Problem, Code Most Likely, Less Likely

Page 36

The faceplate timer (PWA) computer has a self-diagnostic function for the electrical system, except put power and

I_.I- I-

water meter. The computer monitors electronic components and circuits for correct operation. If a malfunction occurs, an error code appears in the faceplate display.

The chart below shows the error codes that could appear, and the possible problems for each code.

 

 

 

POSSIBLE PROBLEM

CODE

MOST LIKELY

_

Err1, Err3, Err4

wiring harness

connections

at switch and faceplate not connected / position switch inoperable / motor inoperable

Err5

faceplate timer

(PWA)

 

FIG. 52

LESS LIKELY

While an error code appears in the display, all faceplate buttons are inoperable except the SELECT button. SELECT remains operational so the service person can make the MANUAL INITIATED ELECTRONIC DIAGNOSTICS (below) to further isolate the problem, and check the water meter.

PROCEDURE FOR REMOVING ERROR CODE

FROM FACEPLATE:

1.• Unplug transformer from outlet. Plug in transformer.

Wait for 8 minutes.

2.Unplug transformer from outlet. Correct problem.

Plug in transformer, Wait for 8 minutes,

The error code will return if the problem was not corrected.

MANUAL INITIATED ELECTRONICS DIAGNOSTICS:

To enter diagnostics, press the SELECT button and hold for three seconds. The display will show valve cycle position, position switch status (open or closed), and turbine opera- tion. See Fig. 53.

TURBINE OPERATION: If no water is flowing through the softener, the turbine indicator displays three zeros. When water is flowing, the flow bar scrolls across the display, and a 000 to 199 count repeats for each gallon of water passing through the turbine. To check for positive operation of the turbine if zeros are shown, open a nearby soft water faucet and observe the turbine count and flow bar. If you don'tget a reading in the display, with faucet open, pull the sensor from the valve outlet port. Pass a small magnet back and forth in front of the sensor. You should get a reading in the display. If you get a reading, unhook the in and out plumb- ing and check the turbine for binding.

POSITION SWITCH STATUS: With the valve in service, or any of the recharge cycles, the switch indicator will show open, while the valve is rotating from one position to anoth- er, the indicator will show the switch closed. A defect is probable if indications vary from this pattern.

 

Turbine Count

Valve Position Indicator

(Water Flowing)

II....u---uuI ' I

Position Switch Turbine Count

Indicator (Open) (No Water Flowing)

FIG. 53

......._- Motor

L_J

Position Switch

Sensor

Housing

Turbine

Turbine

Support

and Shaft

Valve Outlet

FIG. 54

Questions? Call The Kenmore Water Line 1-800-426-9345

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Contents Repair or Parts ? Call toll free Save this ManualONE Year Limited Warranty on Water Softener TEN Year Limited Warranty Against LeaksDisclaimer of implied warranties limitation of remedies Questions? Page Inspectshipment Parts DescriptionsSmall Parts Proper Order to Install Water Treating Equipment Plan Your InstallationTools Needed PipeWhere to Install the Water Softener ValveSuggested Slab Foundation Installation Draw Your Pipes FittingsDip Before Installing Checks & Tests Adding a pressure reducing valve may reduce the flowAssemble Inlet Outlet ADAPTORS, or Single Bypass Valve Bypass ValveInlet and Outlet Threaded Adaptors Installing Holding Valve BypassClips Bypass Valve Turned DownwardPosition Softener Into Place Connect the SoftenerConnect the Valve Drain Hose Connect Salt Tank Overflow TubingIII House Main Water Shutoff Valves Leak TestInstallgroundingclampbetween Thesoftenerinand OUT Pipes Water Meter Jumper WireConnecting Transformer Cold Water Pipe GroundingInstallcovers Program the TimerShows, refer to the Troubleshooting Section Restart the Water HeaterSET Presenttime of DAY SET Water Hardness NumberHardness Number SET Regeneration TimeSanitize the Water Softener Sanitize Your Water Softener AS FollowsAddingsalttothe Storagetank Water Softening Salt with IronRemoving Additives Check List of STEP-BY-STEP Guides to Install Has Salt been added to Salt tank? Unit been sanitized? SeeExtrarecharge Recharge NOWOptional Settings Salt Efficiency 12 / 24 Hour ClockCalifornia Efficiency Requirement Water Flow Through the Softener Recharge Time Remaining and Valve Position Indicators Error CodeKenmores Ultra Cleansing Feature Program MemorySoft Water Service and Regeneration ServiceRegeneration Water Flow Through Softener Brining and Brine Rinse Water Flow Through Softener in BackwashSoft Water Service and Regeneration Automatic Bypass Water Flow Through Softener Fast RinseElectronics Salt Bridge Salt BridgeKeeping the Water Softener Clean Nozzle & Venturi Cleaning Nozzle & VenturiIron from Resin BED Drain ALL Water from Softener Protect the Water Softener from FreezingProblemcause Checklist to Help YOU Save MoneyCorrection Model 38356 Timer Code S Model 39356 Timer Code S Bypass Valves Inches Pressure Drop PSI vs. Flow Rate GPM Flow Rate GPMAlways Make These Initial Checks First Eration CheckPossible Problem Procedure for Removing Error Code From FaceplateManual Initiated Electronics Diagnostics Code Most LikelyTroubleshooting Valve Position Indicators Timer PWA ReplacementOther Information ModelChecks, and the manual initiated diagnostics Brine Valve Float SettingManualadvanceregeneration Check Cycle Flow Rates Gallons PER MINRotary Valve Service DisassemblyAssembly To Relieve PressureValve Service Cycle Water Flow Through the SoftenerFill Cycle Brining and Brine Rinse CycleValve Backwash Cycle Fast Rinse CycleBackwash Cycle Fast Rinse CycleRating Decal Location Water Softener Complete Part Number Part DescriptionINLET-OUTLET Grounding Clamps Brine Valve Assembly 4212 Wear-Strip Seal Cross-Section View No. Number Part Description Your Home
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