Carrier TP-PRH-A, TP-NRH-A installation instructions Troubleshooting, Error Codes

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TROUBLESHOOTING

If the display module doesn’t power up after power is applied, check the Rc/Rh and C terminals for 24VAC. If 24VAC is present, check the voltage between Vg and V+. This voltage will be approximately 12−20VDC. If voltage is present, check the polarity to make sure it is wired correctly. The display will not power up if polarity is reversed.

If dashes appear for Option 01 in config and during reboot, the problem could be the red pigtail being wired to Rc or Rh and the black pigtail being wired to C. If so, remove the two−wire pigtail and connect to the V+ and Vg terminals.

Error Codes

−−” − If Thermidistat Control cannot properly read room temperature, display will indicate “−−” and all outputs (except fan, if on) will turn off. In the case where the installer has selected to average the local sensor and the remote room sensor, the Thermidistat Control display will alternate between “−−” for the failed sensor and the temperature sensed by the working sensor every 10 seconds. The control will operate from the temperature sensed by the working sensor.

E1 − If the Display Module and the Equipment Control Module cannot communicate via two−wire connection, an E1 will be displayed.

E2 − There is no E2 error message.

E3 − If Thermidistat Control cannot properly read outdoor temperature, and it is needed for proper operation, display will indicate “−−” in the outdoor temperature location. If Option 06, 08, 09, 22, 23 or 44 is not set to OFF, display will indicate “−−” in the outdoor temperature location.

E4 − If Thermidistat Control’s internal memory fails, E4 will be displayed. Replace Thermidistat Control.

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Contents Programmable Control Designed and AssembledUSA Table of Contents Safety ConsiderationsIntroduction Installation Considerations PowerModels Humidify Equipment and ConnectionsOutdoor Temperature Sensor TSTATCCSEN01−B Dehumidify Equipment and ConnectionsRemote Indoor Temperature Sensor Two−Piece Thermidistat Control ConfigurationWiring Installation − TP−PRH−A Carton Contents− TP−NRH−A Carton Contents Thermidistat Control LocationInstall Thermidistat Control Unit Damage Hazard Two−Piece Installation Environmental Hazard− Press Tabs to Remove Backplate − Backplate Mounting − Control Module Wiring Guide − Secure Wires to Terminal Strip − Attach Display to Backplate − Equipment Control Module on Equipment − Standoff − Cover on Equipment Control Module Single−Piece Installation − Equipment Control Module − Reattach Display Module Set Thermidistat Control Configuration Page To Enter Configuration Mode Configuration Options -Selection Option 02 Clean Filter TimerOption 01 Equipment Type Option 03 Fahrenheit/Centigrade Option 04 Fan G On With W/W1Option 08 Auxiliary Heat Lockout Temperature Option 06 Cooling Lockout Below 55F/13COption 07 Zoning Option 10 Reversing Valve Option 11 Deadband Setting Between Heat & Cool Option 12 Smart RecoveryOption 13 Room Air Temperature Offset Adjust Option 14 Humidity Display Offset AdjustOption 16 Maximum Cycles Per Hour Option 17 Time Between Equipment StagesOption 18 Backlight Configuration Option 19 Dry Contact Configuration programmable models onlyOption 20 Outdoor Air Temperature Offset Adjustment Option 21 Keypad Lockout programmable models onlyOption 21 Keypad Lockout non−programmable models only Page Option 26 Minimum Cooling Setpoint Option 27 Maximum Heating Setpoint Option 28 UV Light ReminderOption 29 Humidifier Pad Reminder Option 30 Programmable Fan programmable models only Option 33 Single or Two−Piece Installation Option 34 − Hybrid Heat Furnace Latch Option 40 Humidify FanOption 41 Variable Speed Blower Option 42 Variable Speed Super Dehumidification Option 43 Intelligent Heat StagingOption 44 Super Comfort Heat Option 99 Reset to Factory Defaults System START−UP and Checkout Final Settings Energy Star Default SchedulePage Humidity Control Features HumidificationHumidification Selections To Select Humidification programmable To Select Humidification non−programmableAdditional Humidify Comments Dehumidification − Auto Humidity Additional Dehumidify Comments Vacation programmable models only Dehumidify Output and Equipment ConnectionsVacation Setpoints Default Values Vacation SetpointsVacation Humidification Vacation DehumidificationTimers Cycle TimerTen−Minute Staging Timer Operational InformationDefrost Three−Minute Minimum on TimeEquipment On Indicators Heat/Cool Setpoints Desired TemperatureHumidify and Dehumidify Indicators Emergency Heat ModeProgrammable Fan programmable models only Dry ContactTemperature Offset After Power Cycle RelaysTroubleshooting Error CodesPage Equipment Configuration Outputs − Equipment Configuration Outputs Wiring Diagrams − Display to Equipment Control Module Connection− FV/FK Fan Coil with 2−Stage Heat Pump − Typical Fan Coil with Heat Pump HUM − FV/FK Fan Coil w/2−Stage Air Conditioner − Typical Fan Coil with Air Conditioner A09169 − FV/FK Fan Coil with 1−Stage Heat Pump − Typical Fan Coil Heating Only HUM − FV/FK Fan Coil with 1−Stage Air Conditioner − Typical Fan Coil Cooling Only A09121 − Single−Stage Furnace with Heat Pump Hybrid Heat COM − Single−Stage Furnace with Single−Speed Air Conditioner A09125 − Single−Stage Furnace Heating Only A09127 − Single−stage Furnace with Air Conditioner and Split Power Thermidistat Control Configuration Record Mode SettingsConfiguration Options Configuration Options Option Fan Humidity Variable Speed Blower Catalog No TP-PRH-4SI