Kohler 1199250-2-A manual Troubleshooting, Symptoms Probable Causes Recommended Action

Page 15

Troubleshooting (cont.)

Symptoms

Probable Causes

Recommended Action

 

 

C.

Jets are blocked.

C.

Remove blockage.

3.

User keypad is

A.

Control program is locked.

A.

Reset GFCI or RCD.

 

illuminated, but does not

 

 

 

 

 

respond to icons or outer

 

 

 

 

 

ring.

 

 

 

 

 

 

B.

Wiring harness from user

B.

Check wiring for proper

 

 

 

keypad to control is loose,

 

connections. Replace wiring

 

 

 

disconnected or damaged.

 

harness if necessary.

 

 

C.

User keypad does not work.

C.

Replace user keypad.

 

 

D.

Control does not work.

D.

Replace control.

4.

User keypad indicator bar

A.

Control program is locked.

A.

Reset GFCI or RCD.

 

keeps scanning at

 

 

 

 

 

power-up.

 

 

 

 

 

 

B.

Wiring harness from user

B.

Check wiring for proper

 

 

 

keypad to control is loose,

 

connections. Replace wiring

 

 

 

disconnected or damaged.

 

harness if necessary.

 

 

C.

User keypad does not work.

C.

Replace user keypad.

 

 

D.

Control does not work.

D.

Replace control.

5.

User keypad is

A.

Power cord from pump to

A.

Check wiring for proper

 

illuminated, but pump

 

control is loose, disconnected or

 

connections.

 

won’t start.

 

damaged.

 

 

 

 

B.

Pump does not work.

B.

Replace pump.

 

 

C.

Control does not work.

C.

Replace control.

6.

Motor runs but pump

A.

Pump is shimmed too high.

A.

Lower pump/control to subfloor

 

won’t prime (cavitates).

 

 

 

level.

 

 

B.

Small air leak at pump inlet.

B.

Securely tighten nut(s) on intake

 

 

 

 

 

side of pump.

 

 

C.

Motor/pump does not work.

C.

Replace motor/pump.

 

 

D.

Control does not work.

D.

Replace control.

7.

Pump stops before 18

A.

GFCI or RCD tripped.

A.

Identify source of fault, and correct.

 

minutes.

 

 

 

Reset GFCI or RCD.

 

 

B.

Suction is blocked.

B.

Remove obstruction.

 

 

C.

Jets are blocked.

C.

Remove blockage.

 

 

D. Motor overheated and

D. Check for blockage at suction

 

 

 

protection device activated.

 

and/or jets. Remove blockage and

 

 

 

 

 

allow motor to cool.

8.

Pump does not

A.

20-minute timer inadvertently

A.

See Service Manual.

 

automatically stop after 22

 

disabled.

 

 

 

minutes.

 

 

 

 

9.

Pump won’t turn off

A.

User keypad does not work.

A.

Replace user keypad.

 

when the Power icon on

 

 

 

 

 

user keypad is pressed.

 

 

 

 

 

 

B.

Control does not work.

B.

Replace control.

10.

Pump operates but

A.

Motor/pump does not work.

A.

Replace motor/pump.

 

variable speed feature

 

 

 

 

 

does not work.

 

 

 

 

 

 

B.

Control does not work.

B.

Replace control.

11.

Bath water cools while

A.

Water temperature above 104°F

A.

Allow bath water to cool.

 

pump is operating.

 

(40°C).

 

 

 

 

B.

Heater has turned off either

B.

Turn heater on.

 

 

 

manually or automatically.

 

 

 

 

C.

Wiring from heater to control is

C.

Check wiring for proper

 

 

 

loose, disconnected or damaged.

 

connections.

 

 

D. Heater does not work.

D. Replace heater.

 

 

 

 

 

 

Kohler Co.

15

1199250-2-A

Image 15
Contents Installation and Care Guide Product Notices Features Product InformationElectrical Requirements Tools and Materials Product InformationPlus Alcove Prepare the SiteInstall the Whirlpool Install the PlumbingCut the Pump Banding Straps Make Electrical Connections Typical Wiring Connection for North AmericaInstall the Whirlpool Trim Kit Important Safety Instructions Important Safety Instructions Operating Instructions All ModelsModels with Neckjets Effervescence Operation if Equipped Remote ControlOperating Instructions Neckjet and Backjet Operation if equippedCare and Cleaning WarrantyFlush the System For Mexico WarrantyExceptions and Restrictions TroubleshootingSymptoms Probable Causes Recommended Action TroubleshootingTroubleshooting Troubleshooting Information sur le produit Installations électriques requisesOutils et matériaux CaractéristiquesInformation sur le produit Préparer le site AlcôveEncastrer par le dessus Installer la baignoire à hydromassage Installer la plomberieCouper les sangles de retenue de la pompe Effectuer les connexions électriques CommandeNettoyer après l’installation Installer le kit de garnitureInstaller la garniture de jets pour le cou si inclus Terminer l’installationInstructions Importantes sur la sécurité Instructions Importantes sur la sécurité Instructions d’utilisation Tous les modèlesModèles avec jets pour le cou Instructions d’utilisation Fonctionnement de l’option d’effervescence si présenteFonctionnement de la chromothérapie si présente Garantie TélécommandeEntretien et nettoyage Purger le systèmeGarantie Garantie Limitée D’UN ANDépannage Dépannage Symptômes Causes probables Action recommandée1199250-2-A Français-15 Kohler Co Kohler Co Français-16 1199250-2-A 1199250-2-A Français-17 Kohler Co Requisitos eléctricos Información sobre el productoInformación sobre el producto Herramientas y materialesAvisos sobre el producto CaracterísticasPrepare el sitio Encajonado entre tres paredesDe sobreponer Instale la bañera de hidromasaje Corte las cintas metálicas que sujetan la bombaInstale la plomería Protección contra tirones adecuada Conexión de cableado típica para NorteaméricaTermine la instalación Instale el kit de guarnición de la bañera de hidromasajeInstale el kit de guarnición Pruebe el funcionamiento de la bañera de hidromasajeInstale el kit de guarnición de la bañera de hidromasaje Instrucciones importantes de seguridadInstrucciones importantes de seguridad Instrucciones de funcionamiento Todos los modelosModelos con jets para el cuello Instrucciones de funcionamiento Funcionamiento del modo efervescente de estar equipadoFuncionamiento de la cromoterapia si está equipada Control remoto Cuidado y limpiezaLimpie el sistema GarantíaGarantía Garantía Limitada DE UN AÑOPara México Guía para resolver problemasGuía para resolver problemas Síntomas Causas probables Acción recomendada 1199250-2-A Español-16 Kohler Co Kohler Co Español-17 1199250-2-A Kohler Co

1199250-2-A specifications

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