GE 26998 manual Troubleshooting Guide, Cordless Phone Solutions

TROUBLESHOOTING GUIDE

CORDLESS PHONE SOLUTIONS

Problem	Solution
No dial tone	•	Check installation:
		— Is the base power cord connected to a working outlet?
		— Is the telephone line cord connected to the base unit
		and the wall jack?
	• Connect another phone to the same jack; the problem
		might be your wiring or local service.
	• Is the handset out of range of the base?
	• Make sure the battery is properly charged (12 hours).
	• Is the battery pack installed correctly?
	•	Did the handset beep when you pressed theTALK button?
		Did the In use/Charge indicator come on?The battery may
		need to be charged.
	• Place the handset in the base for at least 20 seconds.
Phone dials in pulse	•	Make sure the phone is inTONE mode.
with tone service
Phone won’t dial out	•	Make sure the phone is in PULSE mode.
with pulse service
Handset does not ring	•	Make sure the ringer switch on the handset is turned ON.
	• Move closer to the base.The handset may be out of range.
	• You may have too many extension phones on your line.Try
		unplugging some phones.
	• Check for dial tone.
You experience static,	•	Change channels.
noise, or fading in and out	•	Move closer to base (handset might be out of range).
	• Does the base need to be relocated? Make sure base is not
		plugged into an outlet with another household appliance.
	•	Charge battery.
Unit beeps	•	Place handset in base for 20 seconds; if it still beeps,
		charge battery for 12 hours.
	• Clean charging contacts on handset and base with a soft
		cloth, or an eraser.
	• See solutions for “No dial tone.”
	•	Replace battery.
Memory Dialing	•	Did you program the memory location keys correctly?
doesn't work	•	Did you follow proper dialing sequence?

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