Forced Account Codes

Account Code Calls	Advanced Operation

Some applications require you to enter an Account Code. These Forced Account Codes may be verified or non-verified, depending upon the application, but in either case, the caller must enter a code before proceeding.

➤To dial using Forced Account Codes

1.Place a call in the normal method.

If the call requires an Account Code, a burst of tone (Success Tone) is heard after dialling the telephone number alerting you to enter the Account Code.

2.Enter the account number.

When the number of digits designated for account codes is entered, the number is then checked against the verified list, if chosen, and the call will continue as normal. If the number of digits entered for the account code is not reached or the verified code does not match, then re-order tone is heard and the call is rejected.

You can bypass Forced Account Code requirements with three emergency numbers, including 999. See your CTX System Administrator for these numbers:

1) 999

_______ 3)

_______

Voluntary Account Codes (Verified/Non-Verified)

Voluntary Account Codes are optional. They can be entered during a call and are used for tracking selected calls using SMDR call detail recording option.

If the system is set for Verified Account Codes, station users must enter a specific code when entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report. This does not affect the call.

➤To enter a Voluntary Account Code

Note It’s a good idea to warn the other party that you will be disconnected momentarily when you enter the access code. Once the code is entered, you are reconnected.

1.	After accessing an outside line, press		. Your call is interrupted; you and the other party cannot
	hear each other. You hear feature dial tone.
2.	Dial	+ the account code. After the account code is entered, the connection is restored.
8	#46		Recall	Strata CTX Standard Telephone User Guide October 2002