Mitel NETVISION PHONE manual Making and Answering Calls, Answering a Call, Identifying a Caller

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MAKING AND ANSWERING CALLS

Answering a Call

You can program your NetVision Data Phone to answer calls in one of three ways:

zAuto-Answeringautomatically answers the call after one ring.

zOne-Key Answering requires you to press SND to answer a call.

zAny-Key Answering allows you to use any key but END or HOLD to answer a call.

To select an answering mode:

1.Press MENU.

2.Use the scroll keys (*<, >#) or the Vol buttons to select Phone Answer.

3.Select the desired mode.

To cancel your selection, press END.

Identifying a Caller

While in a call, the phone can display either the caller's number or name (if available) but not both at once.

To alternate between the caller's number and name:

zPress NAME.

Refusing a Call

To refuse an incoming call:

zPress END.

NOTE: Holding down the END key for two seconds turns off the phone.

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Contents User Guide 3300 ICP Page Contents Call Handling ACD Agent Features Important Information about Wireless Phones About Your Netvision Phone Battery Charging Battery attaching/detachingCharge/Discharge Placing the battery in the charger Optional Accessories Basic OperationTurning the phone on and off Connecting to the network Out of Range Shared vs. Personal PhonesLogging on to a shared phone To log on to a shared phoneTo log off a shared phone Identifying a Caller Refusing a CallMaking and Answering Calls Answering a CallExtension and Outside Number Dialing Making a CallAdjusting the Volume During a Call Intercom CallingEnding a Call Redial Speed Call PersonalSpeed Call System Call Handling Two-line CallingTransfer To exit a Conference ConferenceCall Re-routing / Message Waiting To expand a conference to five parties including yourselfTo retrieve a parked call Using Advanced FeaturesCall Pickup Call Park RetrieveCamp-on Do Not DisturbTo activate or deactivate DND Microphone Mute Message PagingNight Answer Ringer Style Customizing Your PhoneDisplay Contrast Control Ringer VolumeEarpiece Volume Auto-Answer RingTo unlock the keypad ACD Agent FeaturesKey Locking To lock the keypadACD Agent Log in / Log out ACD Agent Make BusyTo log in or out To call another ACD agent ACD Agent Work TimerTo cancel the after work timer from an idle phone Call an ACD AgentRadio Frequency Interference Requirements Regulatory and Patent Information