Mitel NETVISION PHONE ACD Agent Features, Key Locking, To lock the keypad, To unlock the keypad

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Key Locking

This feature allows you to lock the keypad to prevent accidental Data Phone operation and unnecessary battery power consumption. Any incoming call automatically unlocks the keypad.

To lock the keypad:

1.Choose Keypad Lock from the User Options menu.

2.Use the scroll keys (*<, >#) or the Vol buttons to enable or disable the feature.

3.Press SND.

To unlock the keypad:

zPress and hold SND until the phone status changes to idle.

ACD AGENT FEATURES

ACD (Automatic Call Distribution) is a method of routing large volumes of calls directly to a selected group of extensions (Agents). If your phone has been designated an ACD Agent, then the features described in this section are available to you.

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Contents User Guide 3300 ICP Page Contents Call Handling ACD Agent Features Important Information about Wireless Phones About Your Netvision Phone Charge/Discharge Battery ChargingBattery attaching/detaching Placing the battery in the charger Turning the phone on and off Optional AccessoriesBasic Operation Connecting to the network Shared vs. Personal Phones Out of RangeTo log off a shared phone Logging on to a shared phoneTo log on to a shared phone Answering a Call Refusing a CallMaking and Answering Calls Identifying a CallerMaking a Call Extension and Outside Number DialingEnding a Call Adjusting the Volume During a CallIntercom Calling Speed Call System RedialSpeed Call Personal Transfer Call HandlingTwo-line Calling To expand a conference to five parties including yourself ConferenceCall Re-routing / Message Waiting To exit a ConferenceCall Park Retrieve Using Advanced FeaturesCall Pickup To retrieve a parked callTo activate or deactivate DND Camp-onDo Not Disturb Night Answer Microphone MuteMessage Paging Customizing Your Phone Ringer StyleAuto-Answer Ring Ringer VolumeEarpiece Volume Display Contrast ControlTo lock the keypad ACD Agent FeaturesKey Locking To unlock the keypadTo log in or out ACD Agent Log in / Log outACD Agent Make Busy Call an ACD Agent ACD Agent Work TimerTo cancel the after work timer from an idle phone To call another ACD agentRegulatory and Patent Information Radio Frequency Interference Requirements