Mitel NETVISION PHONE manual Using Advanced Features, Call Pickup, Call Park Retrieve

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USING ADVANCED FEATURES

Call Pickup

To answer a call that is ringing at another phone in your Pickup Group:

1.Press FCT.

2.Use the scroll keys (*<, >#) or the Vol buttons to select Group Pickup.

3.Press the SND.

The call is re-routed to your phone.

To answer a call that is ringing at another extension that is not in your Pickup Group:

1.Press FCT.

2.Use the scroll keys (*<, >#) or the Vol buttons to select Call Pickup.

3.Press SND.

4.Dial the number of the ringing extension.

5.Press SND.

The call is re-routed to your phone.

Call Park Retrieve

Call Park lets you retrieve a call that the system attendant has put on Hold. Usually, the attendant pages you to announce the call and the digits you need to dial to retrieve it.

To retrieve a parked call:

1.Press FCT.

2.Use the scroll keys (*<, >#) or the Vol buttons to select UnparkCall.

3.Press SND.

4.Dial the digits announced by the attendant.

5.Press SND.

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Contents User Guide 3300 ICP Page Contents Call Handling ACD Agent Features Important Information about Wireless Phones About Your Netvision Phone Battery Charging Battery attaching/detachingCharge/Discharge Placing the battery in the charger Optional Accessories Basic OperationTurning the phone on and off Connecting to the network Out of Range Shared vs. Personal PhonesLogging on to a shared phone To log on to a shared phoneTo log off a shared phone Making and Answering Calls Refusing a CallAnswering a Call Identifying a CallerExtension and Outside Number Dialing Making a CallAdjusting the Volume During a Call Intercom CallingEnding a Call Redial Speed Call PersonalSpeed Call System Call Handling Two-line CallingTransfer Call Re-routing / Message Waiting ConferenceTo expand a conference to five parties including yourself To exit a ConferenceCall Pickup Using Advanced FeaturesCall Park Retrieve To retrieve a parked callCamp-on Do Not DisturbTo activate or deactivate DND Microphone Mute Message PagingNight Answer Ringer Style Customizing Your PhoneEarpiece Volume Ringer VolumeAuto-Answer Ring Display Contrast ControlKey Locking ACD Agent FeaturesTo lock the keypad To unlock the keypadACD Agent Log in / Log out ACD Agent Make BusyTo log in or out To cancel the after work timer from an idle phone ACD Agent Work TimerCall an ACD Agent To call another ACD agentRadio Frequency Interference Requirements Regulatory and Patent Information