Toshiba DKT2004-CT manual Troubleshooting, Problem Suggestion

Appendix

Troubleshooting

Troubleshooting

If your cordless telephone is not performing to your expectations, try these suggestions. If you are still unable to resolve the problems, contact your telephone system administrator. Do not attempt to service this unit yourself. All service must be done by qualified service personnel.

Problem	Suggestion
	Make sure the AC adapter is plugged into the base unit and
	wall outlet.
	If the AC adapter is plugged into a wall outlet with a switch,
	make sure the switch is turned on.
CHARGE LED does not come on	Make sure the handset is properly seated in the base unit.
when handset is placed on base unit.
	Make sure the nickel-cadmium battery pack is properly
	placed on the handset.
	Make sure that the charging contacts on the handset and
	base unit are clean.
Conversation interrupted frequently.	Make sure that the base unit antenna is fully vertical.
	Move closer to the base unit.
Press 7$/. and get no dial tone.	Move closer to the base unit.
	Check both ends of all telephone line cords for good
Cannot configure the cordless digital	connections.
telephone.	Make sure the AC adapter is plugged into the base unit and
	wall outlet.
	The nickel-cadmium battery may be weak. Charge the
	battery pack for 8-10 hours.
Handset does not ring.	Check the Ringer Alert setting. It may be set to Ring Off.
	Make sure the base unit antenna is fully vertical.
	The handset may be too far away from the base unit.
Tone noise	Move cordless telephone to the right side of the DKT.
Other problems	Contact your telephone system administrator.

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