Toshiba CIX40 manual Features to Personalize Your Mailbox, Message Queues, New Message Queue

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The Grand Tour

Features to Personalize Your Mailbox

Features to Personalize Your Mailbox

Your voice mail processing system offers a variety of features to personalize your User ID Mailbox. The following are a few of those features:

User ID Mailbox Security Code – Your User ID mailbox has a security code. The code must be entered by you in order to “log into” your User ID mailbox, giving you access to your messages, settings, greetings, etc. (see “Change Your Security Code” on page 19).

Name Recording – Your name is announced whenever you log onto your mailbox, the directory is accessed, the system greeting is selected, or when a message is sent by another voice mail user. When you first enter your mailbox, you need to record your name (see “Record Your Name” on page 17).

Personal Greetings – You can record up to seven personal greetings that are played when you are unavailable (see “Change Your Greeting” on page 46).

Guest Users – You can create Guest User IDs that can be used by clients, friends, etc. Users frequently use this feature to create guest IDs for clients, so that they may easily exchange confidential information (see “Manage Guest User IDs” on page 63).

Message Queues

Your messages reside in one of two queues—new or saved. Messages play in FIFO (First In, First Out) or LIFO (Last In, First Out) order. Ask your System Administrator to find out how your mailbox is configured.

New Message Queue

Messages in the New Message Queue are New or Pending messages.

New messages consist of messages that are unheard or partially heard (less than five seconds). They remain in the queue, the Message Waiting LED remains on, and a Return Receipt is not sent, if applicable, until the message is completely heard.

Messages that you have partially heard (five seconds or longer) are called Pending messages. They remain in the New Message Queue, the Message Waiting LED is turned off, and a Return Receipt is sent, if applicable.

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Strata CIX40 Voice Processing User Guide 07/06

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Contents CIX40 Voice Processing System User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Play Messages Integration Features Strata CIX40 Voice Processing User Guide 07/06 Introduction OrganizationConventions Calls attention to important instructions or informationRelated Documents/Media Introduction Grand Tour Overview Admin Main Menu Message Queues Features to Personalize Your MailboxNew Message Queue Saved Message Queue Forwarded Message Message TypesReply Message Greetings PersonalSystem BusySpecial Delivery Options Future DeliveryUrgent PrivateMessage Destination Selections Personal Distribution ListsSystem Distribution Lists User OptionsDirectory User Prompts User Tutorial New UserThis page is intentionally left blank Getting Started User TutorialAccess Your Mailbox From External Telephone From Internal TelephoneGetting Started Record Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Access Messages Play MessagesPlayback Controls Play MessagesPlay Next Message Play Your Messages Play MessagesFrom the Main Menu, press 1 Play Messages Replay the current message Play the previous message Special Functions Continuous Delete New/Saved message queue toggle Return to previous menu This page is intentionally left blank Send Messages Recording Controls# End Recording Send a Message Select Additional Destinations Special Delivery OptionsOr * to cancel your entry and re-enter Press # when done Append recording Forward a Message Press # again to forward the message immediately Append recording Reply to the Current Message Append reply Personal List Enter a list number 1~7 System List To remove the private status, press 7 then 2 again Enter an option number and press # Manage Mailbox Change Your Greeting Manage MailboxCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Or 99 to return to the Main MenuChange Your User Options Manage MailboxChange Your Do Not Disturb DND Setting Change Your Call Screening Setting Receive the callChange Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Or 99 to return to the Main Menu Review Your Option Settings Manage Your Lists From the Manage Mailbox MenuEnter the User ID. Press # when done Manage Guest User IDs Manage Guest MailboxesUse Guest User IDs GuestIntegration Features Call ForwardIntegration Features Message Waiting Responding to a Lit Msg LEDTurning On/Off Message Waiting LED on Another Exten- sion CIX IntegrationSoft Key Control of Voice Mail Voice Mail Main Menu Play Msgs Integration Features Previous Call Record to Voice Mail Direct Transfer to Voice Mailbox Voice Mail ConferenceCall Monitor This page is intentionally left blank Glossary Term Definition Busy GreetingDtmf Glossary Tone-dialing Telephone Index Fifo ~ R Index

CIX40 specifications

The Toshiba CIX40 is a robust communication platform designed for small to medium-sized businesses. This system exemplifies Toshiba’s commitment to delivering advanced telephony solutions with a blend of versatility and reliability. One of the standout features of the CIX40 is its ability to support up to 40 extensions, making it ideal for growing enterprises that require a scalable phone system.

One of the key characteristics of the CIX40 is its hybrid architecture. This allows users to seamlessly integrate both traditional analog phone lines and Voice over Internet Protocol (VoIP) services. By supporting an array of communication methods, businesses can enhance their operational flexibility.

The CIX40 comes equipped with a variety of features that cater to modern business needs. Voicemail functionality is integrated, offering users the ability to manage messages efficiently, with options for unified messaging. This provides a single point for accessing voice messages, whether they arrive via phone, email, or SMS.

Another notable technology is Toshiba's Call Manager, which enhances productivity through a user-friendly interface. This software allows employees to manage calls, contacts, and voicemails from their computers, making communication more streamlined and effective. The integration with mobile devices is facilitated through Toshiba's Mobile Extensions, allowing staff to stay connected even when away from the office.

Further enhancing its functionality, the CIX40 supports a comprehensive range of telecommunication features such as call forwarding, caller ID, and conferencing capabilities. These features are essential for fostering efficient communication channels both internally among employees and externally with clients.

Security is also a priority for the CIX40. The system employs advanced encryption protocols to ensure the integrity and confidentiality of voice communications. This is particularly vital as cyber threats become an increasing concern for businesses today.

Additionally, the CIX40 is compatible with various Toshiba telephones, offering flexibility in choosing the right devices that fit the company's unique needs. The system can be tailored with different handsets, ensuring every workplace is equipped with the tools to enhance productivity.

In conclusion, the Toshiba CIX40 stands out as a powerful communications solution that combines flexibility, modern technology, and essential features, making it an ideal choice for businesses looking to improve their telephony system while effectively managing costs. Its hybrid capabilities, user-friendly software, and commitment to security positions it as a leader in business communication solutions.